Skilled technician with hands-on experience in facility maintenance, electrical troubleshooting, and HVAC system upkeep. Specializes in diagnosing mechanical issues and maintaining building infrastructure while adhering to stringent safety protocols. Ready to contribute technical expertise and problem-solving abilities to a registered HVAC/Mechanical Apprenticeship.
Overview
10
10
years of professional experience
Work History
Security Guard
Overwatch Specialty Services
Fredericton, Canada
12.2023 - 06.2026
Managed access control, identity verification, and visitor screening in compliance with security protocols for a high traffic NGO facility focused on resources for the unhoused population in Fredericton, NB
Conducted regular and proactive patrols and monitored surveillance systems to ensure site safety and detect irregular activity or potential safety hazards.
Responded to security breaches, emergencies, and conflicts, employing de-escalation techniques and policy-driven procedures to mitigate risks and ensure safety.
Facilitated crowd control to maintain order and security, ensuring a safe environment for all attendees.
Completed detailed incident reports and communicated critical observations to supervisors and government liaisons to enhance response strategies.
Provided first-aid support and addressed medical incidents on-site.
Maintenance Technician
Killam apartments REIT
Fredericton, Canada
12.2021 - 12.2023
Successfully turned over 6+ units a month consistently meeting tight 48 - 72hr deadlines for new tenant arrivals
Performed routine interior repairs, including drywall patching, painting, and flooring installation (LVP, tile, or carpet) to maintain unit aesthetics.
Repaired or replaced cabinetry, doors, locks, and window screens to ensure security and functionality.
Assembled and installed blinds and shelving units in residential units and common areas.
Troubleshot electrical components, including the replacement of light fixtures, switches, outlets, and smoke detectors.
Performed preventative maintenance on HVAC systems, including filter changes, coil cleaning, and deep cleaning of the unit.
Conducted preventative maintenance on HVAC systems, performing filter changes, coil cleaning, and thorough unit cleaning to sustain optimal performance.
Enhanced curb appeal through landscaping, debris removal, and pressure washing of walkways and siding.
Managed seasonal maintenance on multiple high-rise buildings, such as snow removal, salting walkways, and clearing gutter systems to prevent water damage and ensure safe access to walkways.
Customer Service Associate
Circle K
Fredericton, Canada
03.2016 - 01.2021
Reduced product loss by resolving customer complaints and returns through effective policy application and relationship management.
Developed improvements that shortened wait times and streamlined workflows in customer service.
Processed 100+ daily transactions with consistent 100% register accuracy.
Education
GED -
Fredericton High School
Fredericton, NB
Skills
Access control
Security compliance
Incident response
Emergency Response
Safety Protocols
Site Safety Management
First-aid response
Equipment maintenance
Customer communication
Accomplishments
Consistently met and exceeded sales goals and product promotion targets.
Successfully contributed to secure and compliant government facilities under strict Overwatch Specialty Solutions protocols.
Maintained, Repaired and turned over 100+ apartments for Killam apartments REIT over 2 years
Additional Information
Thank you for taking the time to consider my application. I look forward to the opportunity to discuss how my experience and skills can contribute to your team.
Computer Repair Experience
Built and repaired custom computers for clients, providing instruction on assembly and maintenance. Performed troubleshooting, system optimization, and hardware replacement to ensure long-term reliability.