Managed large patio sections in the tourist-centric town of Wellington, often assisting more than 100 customers per shift, and large parties showing strong multi-tasking skills
Helped improve atmosphere by suggesting changes throughout my career, most notably helping create a new side patio design to create more seating and completing shifts on takeout setup during COVID
Trained more than 5 new employees during regular shifts, which included shadowing and critiquing, a testament to my experience and ability to multitask.
Served food and beverages with attention to customer needs.
Performed opening and closing duties
Salesclerk
Oak Surf Shop
01.2021 - 01.2022
Developed strong relationships with customers,
Assisted customers
Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Hostess
Midtown Brewing Company
01.2017 - 01.2020
Only hostess for entire summer during staff shortage, multitasking between clearing tables, seating people, and managing waitlists
Greeted customers warmly upon arrival
Took reservations by phone and walk-in
Basketball coach
PECI
01.2017 - 01.2019
Promoted sportsmanship, teamwork, and respect among players both on and off the court.
Acted as positive role model for team participants and in community.