Keegan willcock
Lethbridge,AB
Summary
Seasoned Kitchen Supervisor with background in overseeing staff and ensuring high quality food preparation. Proven ability to manage kitchen operations, maintain clean and safe environment, and implement creative menu changes. Strong leadership skills demonstrated through successful team management and training. Contributed to enhancing customer satisfaction by streamlining kitchen processes and implementing strategic improvements.
Overview
7
7
years of professional experience
Work History
Kitchen Manager
StrEATS
Lethbridge, Alberta
10.2019 - Current
- Managed daily kitchen operations to ensure smooth workflow and efficiency.
- Oversaw food preparation and cooking processes to maintain quality standards.
- Trained new kitchen staff on safety procedures and equipment usage.
- Maintained inventory by ordering supplies and tracking stock levels.
- Ensured compliance with health regulations and cleanliness standards in the kitchen.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Kitchen Supervisor
Boston pizza
Lethbridge, Alberta
10.2018 - 06.2019
- Developed daily prep schedules to optimize kitchen workflow.
- Ensured compliance with health regulations and conducted safety inspections.
- Monitored food quality and presentation before service to customers.
- Facilitated communication between kitchen staff and front-of-house teams.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Chinook High School
Lethbridge, AB06-2019
Skills
- Food quality control
- Kitchen inventory management
- Staff training and development
- Meal planning and preparation
- Health regulation compliance
- Customer complaint resolution
- Workflow optimization
- Sanitation management
- Time management
- Safe food handling
- Food safety
- Customer service
- Labor cost management
- Recruitment
- Problem-solving
References
References available upon request.
Timeline
Kitchen Manager
StrEATS
10.2019 - Current
Kitchen Supervisor
Boston pizza
10.2018 - 06.2019
High School Diploma -
Chinook High School