Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keaton Goucher

Olds

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and streamlining inventory processes at companies like Rexall. Excels in problem-solving and teamwork, significantly improving team productivity and store efficiency. Skilled in customer service and inventory control, adept at fostering positive customer relationships and managing stock levels effectively.

Overview

6
6
years of professional experience

Work History

Sales Associate

Rexall
06.2023 - 01.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Overnight Stocker and Receiver

Walmart
12.2022 - 05.2023
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
  • Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.

Sales Associate

Wendy’s
04.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed refunds in accordance with store policy.

Education

Olds High School
Olds, AB

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Flexible schedule
  • Problem-solving
  • Inventory control
  • Order processing

Languages

English

Timeline

Sales Associate

Rexall
06.2023 - 01.2025

Overnight Stocker and Receiver

Walmart
12.2022 - 05.2023

Sales Associate

Wendy’s
04.2019 - 04.2021

Olds High School

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Keaton Goucher