Kearston Constable
Moose Jaw,SK
Summary
Detail-oriented team player with strong customer service and organizational skills. Ability to handle multiple tasks with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Financial Services Representative
Easyfinancial Services
10.2021 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of company regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Make daily sales calls, and collection calls.
- Open and close branch independently.
- While manager is out of the office as the senior Financial service representative I have been trained to handle branch level manager duties such as daily paper work.
Sales Associate
Carters Oshkosh
10.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Barista
Starbucks
06.2018 - 06.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Sales Associate
Giant Tiger
02.2016 - 05.2018
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided lottery and tobacco sales.
Manager
Bentley Leathers
10.2015 - 01.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Creating schedules.
- Ordering store product.
Sales Associate
Bentley Leathers
03.2015 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Certificate - Personal Support Worker
St. John's Ambulance
Moose Jaw, SK07.2020
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06.2009
Skills
- Financial Product Sales
- Goal Setting and Tracking
- Cash handling
- Working well independently and in group settings
- Problem solving
- Detail oriented
- Customer relationship building
Additional Information
References available upon request.
Timeline
Financial Services Representative
Easyfinancial Services
10.2021 - Current
Sales Associate
Carters Oshkosh
10.2020 - 08.2021
Barista
Starbucks
06.2018 - 06.2020
Sales Associate
Giant Tiger
02.2016 - 05.2018
Manager
Bentley Leathers
10.2015 - 01.2016
Sales Associate
Bentley Leathers
03.2015 - 10.2015
Certificate - Personal Support Worker
St. John's Ambulance
High School Diploma -
Lord Beaverbrook High School
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