Keara Madden
Calgary
Summary
Dynamic and client-focused hairstylist with a proven track record at Hedkandi Salon, excelling in personalized services and social media content creation. Adept at building loyal clientele through exceptional customer service and aesthetic design, while consistently achieving sales targets and enhancing brand presence. Highly adaptable with strong problem-solving skills. Passionate about home design, beauty, and making spaces and people feel their best. Organized, reliable, and self-motivated with strong communication skills and the flexibility to travel and work independently or as part of a team.
Overview
4
4
years of professional experience
Work History
Sales Associate
Fabutan
04.2025 - Current
- Provided personalized client consultations, recommending tanning, spray tanning, and Red Light Skin Rejuvenation services based on individual needs and goals.
- Promoted retail products and service packages, achieving and exceeding sales targets through relationship-building and product knowledge.
- Maintained an inviting, aesthetically pleasing studio environment through visual merchandising and daily organization.
- Handled bookings, payment processing, and client inquiries in person and over the phone.
- Ensured strict adherence to health, safety, and sanitation guidelines.
Hairstylist
Hedkandi Salon
08.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Provide personalized hair services including cuts, colour, and treatments
- Create digital content (before/after reels, stories) to promote services and engage followers
- Stay on trend with hair, fashion, and beauty to offer fresh ideas to clients
- Deliver exceptional service in a high-end, team-oriented environment
- Support salon promotions and retail product sales
Hairstylist
Diva Salon And Spa
09.2021 - 08.2023
- Maintained a loyal client base through excellent service and personalized care
- Used storytelling and visuals on social media to build brand presence
- Recommended retail products, increasing client retention and sales
- Worked independently while staying accountable to team goals and standards
- Helped create an inviting space with attention to cleanliness and ambiance
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Diploma - Hairstylist
Mc College
Calgary, AB05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Client-focused sales & service
- Social media content creation (reels, stories, trends)
- Photo and video editing expertise
- Aesthetic sense for design, decor & visual merchandising
- Excellent verbal & written communication
- Fast learner and highly adaptable
Languages
English
Native or Bilingual
Timeline
Sales Associate
Fabutan
04.2025 - Current
Hairstylist
Hedkandi Salon
08.2024 - Current
Hairstylist
Diva Salon And Spa
09.2021 - 08.2023
Diploma - Hairstylist
Mc College
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