Keaolani Cenido-Niheu
Irvine,CA
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experience. 8 years of experience in high volume atmospheres, while maintaining a positive attitude and charismatic sense of enthusiasm during entire shift.
Overview
6
6
years of professional experience
Work History
Bartender
Imperial Showgirls
10.2022 - Current
- Provides pleasant drinking experience to all customers.
- Serves drinks while maintaining clean and sanitary bar area.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotations of all beverage items.
- Skillfully promotes and assertively upsells menu items.
- Displays enthusiasm and knowledge about establishment and menu products.
- Quickly records transactions in payment systems to deliver prompt service.
- Develops and maintains positive working relationships with others to reach business goals.
Supervisor
Town And Country Surf Shop
08.2020 - 08.2022
- Greeted customers with positive attitude while providing information regarding current promotions.
- Managed projects and introduced new systems and tools to other employees.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Made sure all tasks were done during shift and prepped for next manager takeover.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Bartender
Platinum Showgirls
07.2019 - 03.2020
- Setup entire bar in preparation for opening.
- Made sure everything was stocked up prior to opening, which included drinks, condiments, napkins, straws and etc.
- Ensured that all customers enjoyed their time by providing friendly and attentive service.
- Kept bar organized and clean as possible throughout shift.
- Cleaned and restocked entire bar after closing.
- Closed/locked register.
- Kept up to date with all supply inventory.
Dental Receptionist
Studio Dental Arts
01.2018 - 08.2019
- Greeted patients while taking on other responsibilities such has handling charts, phone calls, scheduling appointments and full insurance breakdowns.
- Made office a happy and welcoming place for all patients and coworkers.
- Always completed any task given to me in quick and organized timely matter.
- Visited other dental offices to help grow our specialty practices that included endodontics, oral surgery and periodontics.
- Ran all social media accounts and assisted doctor with website designing.
Waitress
Deja Vu
03.2018 - 07.2019
- Welcomed guests and promptly attended to tables.
- Shared menu knowledge to assist guests with questions and any special requests.
- Quickly took orders and served guests drinks.
- Periodically checked-in with guests to assure satisfaction with drink selections.
- Cleaned tables and completed all closing duties.
Education
Associate of Arts -
University of Hawaii At Manoa
Honolulu, HI05.2015
Skills
- Great conversational/communication skills
- Positive outlook and outgoing personality
- Quick and attentive learner
- Thrives in fast-paced environment
- Committed team player
- Works extremely well under pressure
- Creative and critical thinker
Bar terminology
- Liquor laws familiarity
- Up-selling capability
- 5 yrs cocktail experience
- 2 yrs bartending experience
- Flexible schedule capability
Timeline
Bartender
Imperial Showgirls
10.2022 - Current
Supervisor
Town And Country Surf Shop
08.2020 - 08.2022
Bartender
Platinum Showgirls
07.2019 - 03.2020
Waitress
Deja Vu
03.2018 - 07.2019
Dental Receptionist
Studio Dental Arts
01.2018 - 08.2019
Associate of Arts -
University of Hawaii At Manoa
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