Summary
Overview
Work History
Education
Skills
Timeline
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Keaolani Cenido-Niheu

Irvine,CA

Summary

Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experience. 8 years of experience in high volume atmospheres, while maintaining a positive attitude and charismatic sense of enthusiasm during entire shift.

Overview

6
6
years of professional experience

Work History

Bartender

Imperial Showgirls
10.2022 - Current
  • Provides pleasant drinking experience to all customers.
  • Serves drinks while maintaining clean and sanitary bar area.
  • Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotations of all beverage items.
  • Skillfully promotes and assertively upsells menu items.
  • Displays enthusiasm and knowledge about establishment and menu products.
  • Quickly records transactions in payment systems to deliver prompt service.
  • Develops and maintains positive working relationships with others to reach business goals.

Supervisor

Town And Country Surf Shop
08.2020 - 08.2022
  • Greeted customers with positive attitude while providing information regarding current promotions.
  • Managed projects and introduced new systems and tools to other employees.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Made sure all tasks were done during shift and prepped for next manager takeover.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Bartender

Platinum Showgirls
07.2019 - 03.2020
  • Setup entire bar in preparation for opening.
  • Made sure everything was stocked up prior to opening, which included drinks, condiments, napkins, straws and etc.
  • Ensured that all customers enjoyed their time by providing friendly and attentive service.
  • Kept bar organized and clean as possible throughout shift.
  • Cleaned and restocked entire bar after closing.
  • Closed/locked register.
  • Kept up to date with all supply inventory.

Dental Receptionist

Studio Dental Arts
01.2018 - 08.2019
  • Greeted patients while taking on other responsibilities such has handling charts, phone calls, scheduling appointments and full insurance breakdowns.
  • Made office a happy and welcoming place for all patients and coworkers.
  • Always completed any task given to me in quick and organized timely matter.
  • Visited other dental offices to help grow our specialty practices that included endodontics, oral surgery and periodontics.
  • Ran all social media accounts and assisted doctor with website designing.

Waitress

Deja Vu
03.2018 - 07.2019
  • Welcomed guests and promptly attended to tables.
  • Shared menu knowledge to assist guests with questions and any special requests.
  • Quickly took orders and served guests drinks.
  • Periodically checked-in with guests to assure satisfaction with drink selections.
  • Cleaned tables and completed all closing duties.

Education

Associate of Arts -

University of Hawaii At Manoa
Honolulu, HI
05.2015

Skills

  • Great conversational/communication skills
  • Positive outlook and outgoing personality
  • Quick and attentive learner
  • Thrives in fast-paced environment
  • Committed team player
  • Works extremely well under pressure
  • Creative and critical thinker

Bar terminology

  • Liquor laws familiarity
  • Up-selling capability
  • 5 yrs cocktail experience
  • 2 yrs bartending experience
  • Flexible schedule capability

Timeline

Bartender

Imperial Showgirls
10.2022 - Current

Supervisor

Town And Country Surf Shop
08.2020 - 08.2022

Bartender

Platinum Showgirls
07.2019 - 03.2020

Waitress

Deja Vu
03.2018 - 07.2019

Dental Receptionist

Studio Dental Arts
01.2018 - 08.2019

Associate of Arts -

University of Hawaii At Manoa
Keaolani Cenido-Niheu