Keanu Berger

• Analyzed processed and followed up with clients on home equity lines of credit high volume with some underwriting as well to turn around declined loans
• Contributed $7MM of home equity loan production to the number one branch in san diego and number 2 in the state in that category
• Drove team efforts to secure number one position in San Diego by successfully booking 78 applications, ensuring efficient processing in a high-demand market.
• Developed strong customer relationships to enhance client satisfaction and retention.
• Conducted financial assessments to recommend suitable banking products and services.
• Processed transactions efficiently, ensuring accuracy and compliance with regulations.
• Collaborated with team members to identify cross-selling opportunities for banking solutions.

-Collaborated with Executive Vice President to streamline daily processes and enhance operational workflow.

-Reviewed and interpreted rent rolls, ensuring accuracy and relevance for executive loan package submissions.

-Reviewed and interpreted financial data from profit and loss statements to enhance executive loan package assessments.

-Organized and maintained physical files for executive loan request packages to streamline processing.

• Identified and pursued new business opportunities through market research and analysis.
• Developed and maintained relationships with key clients to enhance customer satisfaction and loyalty.
• Collaborated with cross-functional teams to create tailored solutions for clients' needs.
• Assisted in preparing sales presentations and proposals to secure new contracts.

• Dealt various table games, ensuring adherence to house rules and gaming regulations.
• Managed player interactions, providing a welcoming and engaging gaming experience.
• Monitored game progress, identified irregularities, and reported issues promptly.
• Assisted in training new dealers on game procedures and customer service standards.

• Managed property listings and client inquiries, enhancing communication efficiency.
• Coordinated open house events and property showings, improving client engagement.
• Assisted with document preparation and transaction management, ensuring compliance accuracy.
• Developed marketing materials for properties, increasing visibility and interest.

Gained comprehensive understanding of fine dining operations, transitioning from busser to server through dedication and skill development.

• Delivered exceptional customer service in fast-paced dining environment.
• Managed multi-table sections, ensuring timely service and guest satisfaction.
• Collaborated with kitchen staff to communicate orders accurately and efficiently.
• Trained new servers on menu items, service protocols, and restaurant policies.