Keanna Will
Red Deer,Canada
Summary
Friendly and customer focused service professional. Skilled in conflict resolution, multi-tasking, and creating positive customer experiences. Committed to providing top-tier service while maintaining a smooth and efficient operation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Bestea chill out cafe
Red Deer, AB
09.2021 - 10.2025
- Experienced in crafting specialty bubble tea drinks and preparing food and beverages, providing excellent customer service, maintaining a clean and organized workspace, accurately managing cash and register systems, and thriving in fast-paced environments while supporting both customers and team members.
Hostess
Phil's Restaurant
Red Deer, AB
05.2023 - 12.2024
- Professional and personable hostess experienced in guest relations and reservation management, creating a warm and welcoming atmosphere, communicating clearly with guests and staff, efficiently managing waitlists and seating arrangements, and supporting smooth operations in fast-paced dining environments.
Cashier
A&W
Red Deer, AB
07.2020 - 04.2023
- Experienced cashier in fast-paced, high-volume restaurant settings, skilled in accurate cash handling, POS operation, and order processing, while multitasking efficiently to upsell products and deliver friendly, reliable customer service.
Education
High School Diploma -
Outreach Alternative School
Red Deer, AB, CA01.2023
Skills
- Trained and mentored team members to enhance skills and performance
- Focused on achieving goals through effective planning and execution
- Managed staff to promote a productive work environment
- Provided excellent customer service to enhance client satisfaction
- Motivated employees to improve engagement and productivity
- Executed multiple tasks efficiently under tight deadlines
Certification
- ProServe
- WHMIS Certification
Timeline
Hostess
Phil's Restaurant
05.2023 - 12.2024
Supervisor
Bestea chill out cafe
09.2021 - 10.2025
Cashier
A&W
07.2020 - 04.2023
High School Diploma -
Outreach Alternative School