Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Kealey Rumohr

Thorsby,AB

Summary

Dynamic professional with a rich background spanning agricultural management at Crisp Acres to advanced roles in customer service and architectural drafting. Excelled in crop planning and customer relations, boosting client satisfaction and farm productivity. Skilled in AutoCAD, adept at fostering strong relationships, and proficient in time management. Achieved a high client retention rate through exceptional service and strategic planning.

Overview

20
20
years of professional experience

Work History

Farmer

Crisp Acres
06.2021 - Current

- Took care of daily operations. Placing seed orders, Planting crop, maintaining plants and harvesting plants. Coordinating sale of crops and food.

- Care, feed and maintain animals.

- give educational farm tours

  • Monitored weather patterns to optimize planting and harvesting schedules, minimizing crop loss.
  • Diversified farm products to include free-range poultry, expanding product offerings.
  • Managed farm budget and financial records, keeping farm profitable through strategic planning.
  • Coordinated with local farmers' markets to increase visibility and sales of farm products.

Office Manager

Auto Body Works
09.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Election Poll Worker

Elections Alberta
05.2023 - 05.2023
  • Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
  • Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
  • Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
  • Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
  • Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
  • Addressed voter questions and concerns.

Account Manager

North Cariboo Air
11.2009 - 08.2014
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

CSA Check in

Executive Flight Centre
06.2009 - 11.2009
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Architectural Drafter

GMH Architects
05.2007 - 05.2009
  • Developed comprehensive drawing sets, including floor plans, elevations, sections, and details for permit submissions.
  • Analyzed building codes, by-laws and other technical documents and reports to determine effect on architectural designs.
  • Created, printed, and modified drawings in AutoCAD and Revit.
  • Laid out and planned interior room arrangements for commercial buildings using computer-assisted drafting (CAD) equipment and software.

Architectural Drafter

Stantec
05.2005 - 05.2007
  • Developed comprehensive drawing sets, including floor plans, elevations, sections, and details for permit submissions.
  • Created, printed, and modified drawings in AutoCAD and Revit.
  • Collaborated effectively within multidisciplinary teams to ensure seamless communication during the design process.

Education

Architectural Drafting

Northern Alberta Institute of Technology
Edmonton, AB
04.2005

Business

Cdi College
Edmonton, AB
04.2001

High School Diploma -

Boyle High School
Boyle, AB
06.2000

Skills

  • Harvesting
  • Crop management
  • Cultivation
  • Crop planning
  • Customer relations
  • Poultry farming

Languages

English
Professional Working

Timeline

Election Poll Worker

Elections Alberta
05.2023 - 05.2023

Farmer

Crisp Acres
06.2021 - Current

Office Manager

Auto Body Works
09.2014 - Current

Account Manager

North Cariboo Air
11.2009 - 08.2014

CSA Check in

Executive Flight Centre
06.2009 - 11.2009

Architectural Drafter

GMH Architects
05.2007 - 05.2009

Architectural Drafter

Stantec
05.2005 - 05.2007

Architectural Drafting

Northern Alberta Institute of Technology

Business

Cdi College

High School Diploma -

Boyle High School
Kealey Rumohr