keako packard
Fresno
Summary
Dynamic mental health professional with extensive experience at WestCare California MLK, specializing in crisis intervention and client advocacy. Proven ability to develop tailored care plans and foster strong client relationships, enhancing treatment outcomes. Skilled in de-escalation techniques and committed to promoting emotional well-being through compassionate support and effective problem-solving.
Overview
15
15
years of professional experience
Work History
Counselor Tech
WestCare California MLK
Fresno, CA
07.2022 - Current
- Facilitated individual and group counseling sessions to support client emotional and mental health needs.
- Assisted in developing treatment plans tailored to client goals and progress.
- Monitored client behavior and documented observations for case management purposes.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Provided crisis intervention support, ensuring safety and stabilization of clients in distress.
- Mentored new Counselor Technicians, sharing expertise on best practices for successful outcomes.
- Developed strong rapport with clients, fostering trust that enabled open communication during sessions.
- Provided crisis intervention services, deescalating tense situations and connecting clients to appropriate resources.
- Delivered compassionate support to clients through active listening and empathetic communication techniques.
Direct Care Worker
In Home Supportive Services
Fresno, CA
05.2020 - 12.2022
- Provided compassionate personal care and assistance to clients with daily living activities.
- Implemented individualized care plans, ensuring adherence to client-specific needs and preferences.
- Assisted clients with mobility and transportation, promoting safety and independence in the home environment.
- Monitored client health and well-being, documenting changes and reporting concerns to healthcare professionals.
- Coordinated communication between clients, families, and medical personnel to ensure cohesive support strategies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Childcare Teacher
New Life Discovery Schools
420 E. Keats
08.2016 - 01.2020
- Developed and implemented age-appropriate curriculum to enhance children's learning experiences.
- Fostered a safe and nurturing environment to support social and emotional development of children.
- Collaborated with parents to discuss children's progress and address individual needs effectively.
- Mentored junior teachers, providing guidance on classroom management and educational strategies.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Organized small groups of children while transitioning to and from outdoor play.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
Patient Care Assistant
Community Regional Medical Center
Fresno, CA
06.2012 - 07.2016
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained accurate patient records and documentation in electronic health systems.
- Educated patients and families on care plans, promoting adherence and understanding.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Gathered medical information, weight and height measurements and vital signs.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
Mental Health Worker
P.A.C.T Unit
Fresno, CA
04.2011 - 06.2012
- Coordinated individualized care plans for clients, ensuring tailored support and resources.
- Monitored client progress and reported changes to interdisciplinary teams for effective treatment adjustments.
- Facilitated group therapy sessions, fostering a supportive environment for sharing and personal growth.
- Implemented crisis intervention strategies, enhancing safety and well-being of clients in distressing situations.
- Collaborated with community organizations to connect clients with additional resources and support networks.
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
- Facilitated successful discharge planning by collaborating with community resources, ensuring seamless transitions for patients returning home or entering outside facilities.
Education
Child Development
Kings River Community College
Reedley CAHigh School Diploma -
Edison High School
Fresno, CA06.1993
Skills
- Professional boundaries
- Relapse prevention
- Community resources
- Client advocacy
- Family support
- Mental health assessment
- Substance abuse
- Anger management
- Problem-solving
- Behavior observation
- Case documentation
- Medication administration
- Care plan development
- De-escalation techniques
Timeline
Counselor Tech
WestCare California MLK
07.2022 - Current
Direct Care Worker
In Home Supportive Services
05.2020 - 12.2022
Childcare Teacher
New Life Discovery Schools
08.2016 - 01.2020
Patient Care Assistant
Community Regional Medical Center
06.2012 - 07.2016
Mental Health Worker
P.A.C.T Unit
04.2011 - 06.2012
Child Development
Kings River Community College
High School Diploma -
Edison High School