Keagan Scott
Kelowna,British Columbia
Summary
Dynamic and dependable professional with a strong background in customer service at Costco. Proven ability to multitask and enhance team productivity while maintaining a positive attitude. Skilled in problem-solving and physical endurance, consistently delivering exceptional support and fostering a collaborative environment. Committed to ensuring customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Assistant
UBCO
10.2023 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
After-School Care Provider
Boys and Girls Club
12.2022 - 09.2023
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented educational programs that fostered social skills and teamwork.
- Assisted in organizing recreational activities, promoting physical fitness and creativity among participants.
- Communicated effectively with parents regarding children's progress and behavior during after-school hours.
- Managed conflicts among children, utilizing conflict resolution strategies to maintain a harmonious environment.
Sales Associate/Lot Attendant
Costco
06.2019 - 01.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory levels through regular stock checks and reordering processes.
- Collaborated with team members to improve overall lot organization and productivity.
- Trained new associates on operational procedures and customer service standards.
- Collaborated with team members to maintain store cleanliness and organized merchandise displays.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new attendants on safety protocols and operational procedures.
- Trained new associates on store policies, procedures, and customer service techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - General
UBCO
Kelowna, BCSkills
- Multitasking
- Team oriented
- Positive attitude
- Customer service
- Problem-solving skills
- Dependability
- Physical endurance
- Able to lift over 100 lbs
- Time management
Certification
- WHIMIS
- FoodSafe Level 1
- Basic FirstAid
Timeline
Food Service Assistant
UBCO
10.2023 - Current
After-School Care Provider
Boys and Girls Club
12.2022 - 09.2023
Sales Associate/Lot Attendant
Costco
06.2019 - 01.2022
Bachelor of Arts - General
UBCO