Kaeden O’Neill
St. Paul,AB
Summary
Retail professional with proven expertise in store operations and employee training, notably at No Frills Grocery. Excelled in enhancing customer satisfaction and mentoring staff, significantly improving team performance. Skilled in merchandise display and workplace safety, demonstrating a strong blend of skills. Achieved notable sales goals through exceptional leadership and customer service management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Keyholder
No Frills Grocery
03.2023 - 01.2025
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to date.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Laborer Helper
O’Neill Landscaping And Design
03.2020 - 10.2023
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Expedited project progress with efficient loading, unloading, and transportation of construction materials.
Education
Regional High School
St. Paul, ABSkills
- Store operations
- Employee training
- Merchandise display
- Customer service
- Workplace safety
- Customer service management
- Staff training and development
Languages
English
Native or Bilingual
Certification
Class III electric pallet jack
Timeline
Retail Keyholder
No Frills Grocery
03.2023 - 01.2025
Laborer Helper
O’Neill Landscaping And Design
03.2020 - 10.2023
Regional High School
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