Kdianne Melliphant

General Hematology Blood Disorder's

Red Blood Cell, Thrombosis, General Hematology

• Triage referrals and Booking
• Accepting referrals from Hospitals and family practices
• Building schedules for new providers
• Book new patient and follow-up appointments in Epic
• Faxing Blood work requisition
• Booked ECG, Ultrasound, X-Ray, MRI Abdomen, Stress Test, BMD, CT-Scans
• Created new patient charts with full demographics
• Schedule builder
• Entered prescription refill request in nurse log
• Order Vaccines, kept vaccine log updates, reported Cold chains to MTH
• Communicated with MDs', Nurses, Social workers, Residents, patients, Pharmacies daily
• Entered labs results , INRS results
• Provided patients with Warfarin Dosage
• Attended to Clinic and Nurse phone lines & voicemails
• Attended to E-fax's, Rx Refill request, Outlook request
• Ensure exam room are cleaned and stocked daily
• Processed EAP, Ferriscan request
• Scheduled Patient for Endocrinology Clinic, Sick's Kids transition Clinic and Pain Clinic appointments'
• Floated Various units within the program doing Admin duties

• Prepared surgery package for patient : label packages, stamp surgery date, add Doctor information and Surgery Information
• Booked Cataract Surgeries, Glaucoma, laser treatment, eye examination, pre surgery consults
• Registered patient into Epic for entering patient demographics, surgical information
• Enter Home medication and Surgical medication
• Prepared patients for surgery gave pre surgery instructions Ex: NPO, when to begin Rx, Arrival time
• Ordered surgery instructions
• Performed iOL examination
• Booked surgery for Three hospital sites: St Michaels Hospital, Scarbough Grace Hospital and Kensignton Eye Institute
• Helped patient with surgery packages and any surgery questions
• Spoke with pharmacist daily
• Uploaded patient charts and information into EMR systems
• Booked post-op appointment for patients
• Communicate with Hospital and other referring clinics daily

Family Practice

• Establish and maintained responsive and respectable relationship with individuals children and families
• Help developed prepared and maintained setting up new medical practice
• Ordered inventory supplies/ office equipment
• Ordered and Prepared Vaccines for Doctor: B12, Shinrgix, Child immunization PRP, Cortisone shots
• Recorded Vitals on in person patients as well as per screening with patients :Blood pressure, Oxygen level, Height Weight, Head Circumference
• Assisted in annual Pap smear, Breast Examination, Swab collection, Physical examination, Immunization, routine checks , Drivers Medical
• Performed urine screening on samples and pregnancy tests
• Registered new patients: Entering patient demographics and all patient data: prepared chart transfers
• Fax all patient referrals, labs requisitions, reports, prescription renewal: confirm receipt or chased to confirm receipts
• Booking patients and triaging appointments appropriately
• Communicated with Doctors, Pharmacies, Drug Reps, Specialist and Lawyers
• EMR used Telus PS Suite, Oscar, (EMR) Srfax
• Performed other Medical Assistant Duties

• Confirmed Patient Demographics and Surgery information
• Assembled patient charts from Health records for Surgery Prior to appointment
• Prepared all patient charts and wrist bands for over night admission
• Instructed patients with preparation instructions pre surgery process such as NPO, no fluids, medication
• Walker, wheelchair as well as after surgery care
• Admitted/ Arrive Patients in rooms bed and system assisted them to surgery unit
• Recorded Covid screening for patients on arrival
• Answered Multi phone lines, emails, faxes and assisted and connected patients with their surgeons for questions
• Booked appointments and Surgeries

• Establish and maintained respectable relationship with all staff members and patients families
• Order special beds for Barbaric patients, micro patients and MRSA patients
• Entered patients upon arrival in unit and patient transfer
• Filed appropriate charts assemble charts/ Prepared admissions package
• Prepare arm bands and allergies bands (if needed) upon arrival
• Updating white board and assignment sheets for nurses according to shifts change
• Keep in contact with other departments such Emergency Room, Operation room, Intensive Care Unit for patients update and arrival to unit
• Communicated with Physician, Surgeon, Residence, Nurses, PWS, Porters and Cleaners for continued patient care
• Entered data into systems such as admissions, discharges, LOA and deaths (EPR/ANSO)
• CLERK DUTIES
• Answer and transfer calls
• Answer and assisted patient call bell
• Assist doctors pharmacies and nurses with patient needs
• Label charts and new patients doors
• Called in special diets or interpreter in needed
• Updated admissions and discharged board daily
• Assisted patients to other units for X-RAY, Ultrasound, ECG, Physio, Blood work
• Assisted nurses with swab samples staple removal if needed
• Kept unit stocked with necessary supplies
• Alerted staff and or unit on codes, patient falls, patient medications and concerns
• Worked alongside care coordinators to ensure patient needs are met
• Prepared discharge packages for patients and family doctors with confirm follow ups
• Performed other various administrative duties