Kelly Diniz
Sebringville,ON
Summary
Adept at enhancing team productivity and customer satisfaction, my tenure at Walmart honed my skills in multitasking and attention to detail. Demonstrated excellence in customer service and data entry, contributing significantly to department goals. My proactive approach and ability to organize work efficiently have consistently improved operational outcomes.
Overview
17
17
years of professional experience
Work History
Processor/Merchandiser
K & K Liquidation
09.2020 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained an accurate pricing list for my department.
- Reduced errors with meticulous attention to detail and thorough review of product.
Fashion Processor
Walmart
11.2014 - 05.2017
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the company.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Contributed to the achievement of department goals through consistent high-quality work.
Delivery Driver
The Beacon Herald
06.2011 - 08.2015
- Delivered newspapers to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
KW Record
05.2008 - 08.2014
- Delivered newspapers to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
High School Diploma -
Norwell District Secondary
135 Cumberland St. Palmerston, ON N0G 2P006-1987
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Multitasking and organizing
- Experience on cash register
Languages
English
Elementary
Timeline
Processor/Merchandiser
K & K Liquidation
09.2020 - Current
Fashion Processor
Walmart
11.2014 - 05.2017
Delivery Driver
The Beacon Herald
06.2011 - 08.2015
Delivery Driver
KW Record
05.2008 - 08.2014
High School Diploma -
Norwell District Secondary
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