Kai Blackwell
Carmel Valley
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients in the grocery store to the design studio. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building freindships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Drafter/Permit Specialist
Blackwell Design Consultants
06.2025 - Current
- Used CAD program to draw complex structural designs for residential remodels, demos, additions, adu's and additional structures such as decks, patios, skylights, roofing, and more.
- Used 3D visual representations for client understanding and satisfaction.
- Performed permit processing for all projects, filling out and delivering forms and permits for all departments within the county offices.
- Reviewed project requirements to ensure compliance with industry standards and regulations.
- Maintained an organized digital filing system for easy access to essential project documentation, streamlining communication among team members.
Cashier/Grocer
Elroys Fine Foods
08.2024 - 12.2025
- Processed customer transactions accurately and efficiently, and with a smile!
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations in person, and over the phone.
- Handled cash, credit, debit, and EBT transactions following company protocols.
- Unloaded incoming product and stocked shelves.
- Worked backstock, checked expirations, faced store.
- Collaborated with teammates to find solutions to complex problems - overstocked shelves, limited room for backstock, new product placement and power outages.
Courtesy Clerk
Safeway
02.2024 - 05.2024
- Provided excellent customer service by answering questions and addressing concerns.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
Lifeguard
Carmel Valley Community Youth Center
05.2023 - 09.2023
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Assisted with swim lessons for guests and members of the facility.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Busser
Running Iron Restaurant and Saloon
11.2021 - 06.2022
- Provided quick and efficient clearing of tables between courses.
- Ensured that each table was properly set before seating guests
- Conducted regular checks on customer satisfaction levels during meal service.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Education
High School Diploma - General Studies
Carmel High School
Carmel-by-the-Sea, CA06-2025
Skills
- Strong Work Ethic
- Outgoing and Friendly
- Guest Greeting
- Customer Assistance
- Communicating effectively with coworkers to produce accurate and satisfactory results in any work environment
- CAD software proficiency
Affiliations
- Book Club
- Ethics Bowl Club
- Our Voices (sexual assault awareness and prevention club)
- Volunteer at Carmel Valley Village Improvement Committee
- Volunteered at Monterey Jade Festival
- Volunteered at La Mesa Elementary + Tularcitos Elementary
- Volunteered at Carmel Valley Youth Center + Carmel Youth Center
Certification
- CPR Certification
- Lifeguard Certification
- Drivers License
Languages
English
Native/ Bilingual
Italian
Elementary
Spanish
Elementary
Timeline
Drafter/Permit Specialist
Blackwell Design Consultants
06.2025 - Current
Cashier/Grocer
Elroys Fine Foods
08.2024 - 12.2025
Courtesy Clerk
Safeway
02.2024 - 05.2024
Lifeguard
Carmel Valley Community Youth Center
05.2023 - 09.2023
Busser
Running Iron Restaurant and Saloon
11.2021 - 06.2022
High School Diploma - General Studies
Carmel High School
References
References available upon request.
Education and Training
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