Kazuma Kimura
San Francisco
Summary
Dynamic and customer-focused professional with extensive experience in the food and beverage industry, including a successful tenure at Neighbor's Corner. Proven ability to enhance team performance and deliver exceptional service, complemented by a Food Safety Manager Certificate. Recognized for attention to detail and fostering a welcoming atmosphere for guests.
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Hedge Coffee
07.2024 - Current
- Operated espresso machines and coffee brewing equipment to prepare high-quality beverages.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Engaged with customers to provide exceptional service and product recommendations.
Cafe Manager
Neighbor's Corner
03.2022 - 10.2023
- Delivered excellent customer service experiences by addressing concerns promptly and friendly.
- Trained and supervised staff, enhancing team performance and service quality.
- Oversaw daily cafe operations, ensuring smooth workflow and customer satisfaction.
Server
Hinodeya Ramen
01.2020 - 04.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, providing timely food and beverage service.
- Collaborated with kitchen staff to ensure accurate order fulfillment and quality standards.
Skills
- Exceptional customer service
- Friendly and outgoing
- Team player
- Attention to detail
- Opening and closing duties
- Cleanliness
Certification
Food Safety Manager
Timeline
Barista
Hedge Coffee
07.2024 - Current
Cafe Manager
Neighbor's Corner
03.2022 - 10.2023
Server
Hinodeya Ramen
01.2020 - 04.2022
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