Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kazi Parvez Akhter

Long Island, NY

Summary

Dynamic Restaurant General Manager with a proven track record at Pizza Hut, excelling in operational efficiency and team leadership. Expert in inventory control and financial monitoring, successfully enhancing service quality and boosting profit margins. Committed to fostering a positive work environment while ensuring compliance with food safety regulations.

Experienced with leading restaurant teams to achieve operational excellence and customer satisfaction. Utilizes strong organizational and leadership skills to manage diverse tasks and resolve conflicts. Track record of implementing effective cost-control measures and enhancing service quality.

Overview

18
18
years of professional experience

Work History

Restaurant General Manager

Pizza Hut
02.2022 - Current
  • Assisted in daily operations, ensuring compliance with health and safety regulations.
  • Supported staff training initiatives to enhance service quality and team performance.
  • Monitored inventory levels, coordinating with suppliers for timely delivery of goods.
  • Implemented customer feedback collection processes to improve guest satisfaction.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Engaged with guests to address concerns, fostering a welcoming atmosphere throughout service.
  • Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.

Restaurant Operations Manager

Papa John's Pizza
07.2016 - 01.2022
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Managed inventory levels, optimizing stock controls to minimize waste and reduce costs.
  • Developed training programs for staff, enhancing service quality and operational efficiency.
  • Implemented new scheduling processes, improving labor cost management and employee productivity.
  • Analyzed sales data regularly to inform menu adjustments based on emerging trends or shifting customer preferences.
  • Increased profit margins of restaurants through careful application of cost monitoring.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Restaurant General Manager

Domino's Pizza
09.2007 - 02.2016
  • Participated in scheduling staff shifts, optimizing labor costs and coverage needs.
  • Contributed to creating promotional materials to boost restaurant visibility and sales.
  • Set clear expectations and created positive working environment for employees.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
  • Streamlined operational processes to improve overall efficiency without compromising service or product quality.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Education

Associate of Arts - Business Administration And Management

Suffolk County Community College
Long Island, NY
05-2005

Skills

  • Operational efficiency management
  • Inventory control
  • Food safety compliance
  • Financial monitoring
  • Workforce management
  • Reliable job tenure
  • Comprehensive budget analysis
  • Team development
  • Team leadership
  • Service-oriented

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Restaurant General Manager

Pizza Hut
02.2022 - Current

Restaurant Operations Manager

Papa John's Pizza
07.2016 - 01.2022

Restaurant General Manager

Domino's Pizza
09.2007 - 02.2016

Associate of Arts - Business Administration And Management

Suffolk County Community College

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Kazi Parvez Akhter