Kazi Alam
Calgary
Summary
Dynamic Business Development Manager with a proven track record at Mercedes-Benz Country Hills, excelling in client relationship building and strategic planning. Recognized for exceeding revenue targets through exceptional customer service and effective upselling. A dedicated team leader who fosters a high-performance culture while mentoring junior staff to achieve excellence.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Mercedes-Benz Country Hills
04.2023 - 06.2025
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Team Lead
Roots
01.2020 - 02.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
BBA - Accounting
Southern Alberta Institute of Technology
Calgary, AB05-2028
Skills
- Team leadership
- Business development and planning
- Customer service
- Handling Pressure
- Organized
- Hard worker
Accomplishments
Displayed professionalism and results by transforming entire team and providing results exceeding targets consistently.
- Exceeded quarterly objectives by as much as 30-40% on a regular basis.
- Supervised team of 6 staff members.
- Achieved target by introducing CRM and BombBomb for higher conversion rate resulting in more sales.
Languages
English
Native or Bilingual
Hindi
Full Professional
Bengali
Full Professional
Urdu
Full Professional
Timeline
Business Development Manager
Mercedes-Benz Country Hills
04.2023 - 06.2025
Team Lead
Roots
01.2020 - 02.2023
BBA - Accounting
Southern Alberta Institute of Technology
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