KAZEEM ADEYEMO

Work History

Taxpayer Services Agent

Canada Revenue Agency

Winnipeg, MB

09.2021 - Current

Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Met with customers to provide information about available products and policies.
Finalized sales and collected necessary deposits.
Conducted annual reviews of existing policies to update information.
Remained impartial in order to advise clients based on circumstances.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Reviewed and processed relief request for taxpayers
Assessed taxpayers records with a view to determining if requests qualify for approval

HR Intern

Dealer Pilot HR

Winnipeg, MB

05.2021 - 06.2021

Worked with HR team to coordinate company events.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Developed strong written and verbal communication skills.
Maintained relationships with personnel using strong collaboration and teamwork skills.
Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
Created and updated tracking spreadsheets using Workday.

HR Generalist

Lagos State University Teaching Hospital

Lagos, Nigeria

09.2017 - 06.2019

Reviewed and screened applicant resumes to identify qualified candidates.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Maintained work structure by updating job requirements and job descriptions for positions.
Oversaw and managed hiring process and assisted human resources.
Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Analyzed issues and employed improvement processes.
Conserved time and improved workflows by handling special projects and emergency solutions.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Delivered consultative services and recruited qualified and diversified candidates for employment.
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.

Administrative Officer

Lagos State University Teaching Hospital

Lagos, Nigeria

09.2009 - 08.2017

Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Standardized office structures and processes to promote collaboration and increased performance.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Coached employees through day-to-day work and complex problems.
Interpreted management directives to define and document administrative staff processes.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Collected data, input records and protected electronic files.
Produced highly accurate internal and external letters and memoranda.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.

Recruitment Coordinator

AMFES

Lagos, Nigeria

08.2005 - 06.2008

Confirmed appointments and interviews with job candidates.
Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives and innovative presentations.
Controlled recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships
Conducted effective research on potential job candidates and compiled all details into reports.
Supported job fairs, open houses and recruiting events.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Summary

Overview

Work History

Taxpayer Services Agent

HR Intern

HR Generalist

Administrative Officer

Recruitment Coordinator

Education

Advanced Diploma - Human Resource Management

Master of Science - Employment And Labor Studies

Bachelor of Science - Industrial Relations And Personnel Management

Skills

Linkedin profile

Timeline

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