ADENIKE OWOLABI
Mississauga,Canada
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Small Business Owner
To'luxe beauty
Canada, Mississauga
11.2021 - Current
- Sales of cosmetic products ( Body Butter and Bath Bombs).
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Business Manager
Toluwani Modest Nigeria limited
Lagos
01.2016 - Current
- Skilled at working independently and collaboratively in a team environment.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
- Established savings goals, measured performance and reported results to lead initiatives in cost-reduction and increase profits by 90%.
- Establish methods to meet work schedules and co-ordinate work activities with other departments
- Requisition and procure materials and supplies
- Resolve work problems and recommend measures to improve productivity and safety services and emergency response
- Prepare production and other reports.
- Team Management
- Excellent organizational and time management skills with the ability to multi-task.
- Performed cycle counts to verify accuracy of on-hand inventory for over 2000 products.
- Communicated directly with suppliers and analyzed contracts and service cost-effectiveness.
- Supported sales and marketing departments by establishing product pricing strategies to outperform competitors.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
Customer Service Representative
Whytcleon Limited (C/O FirstBank Nigeria Limited)
Lagos, Nigeria
08.2008 - 11.2015
- Opening of savings, current and other types of account.
- Register of all cash transactions in their respective registers and balance registers daily.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Business Administration
LAGOS STATE UNIVERSITY
Lagos, Nigeria 12.2008 - 08.2012
No Degree - BUSINESS STUDIES
FEDERAL POLYTHECNIC IDAH
Kogi State, Nigeria 06.2003 - 02.2012
Skills
- Interpersonal Skills
- Commodity Management
- Leadership skills
- Resource Utilization Management
- Co-ordinate activities with other work units or departments
- Lean Manufacturing Processes
- Ability to analyze and interpret spreadsheets/business data
- Self-starter, able to work independently and within a Team environment
- Ability to manage diverse personality types on a professional level
- Cost Savings
- Customer Satisfaction
- Outlook/Excel proficiency
Certification
- Entrepreneurship 2 (Wharton University of Pennsylvania) August 26, 2021.
- New Product Development for Small Business and Start-ups (COUSERA) Aug 19,2021.
- Packaging and Labeling Cosmetics Product ( UDEMY) Aug 18, 2021.
- Soap and Cosmetics Business (UDEMY) Aug 30, 2021
Timeline
Small Business Owner
To'luxe beauty
11.2021 - Current
Business Manager
Toluwani Modest Nigeria limited
01.2016 - Current
Bachelor of Science - Business Administration
LAGOS STATE UNIVERSITY
12.2008 - 08.2012
Customer Service Representative
Whytcleon Limited (C/O FirstBank Nigeria Limited)
08.2008 - 11.2015
No Degree - BUSINESS STUDIES
FEDERAL POLYTHECNIC IDAH
06.2003 - 02.2012
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