Ms. Kawal Mehadvi
Senior Software QA
Montreal,QC
Summary
Experienced quality assurance professional with expertise in executing comprehensive test plans and identifying software defects. Collaborative approach to improving product quality and reliability, with strong understanding of testing methodologies and quality assurance best practices.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Software QA Engineer
Kronos Group (UKG)
03.2022 - Current
- Conducted end-to-end testing of UKG modules including Timekeeping, Scheduling, Payroll, and HR to ensure system functionality and compliance with business requirements.
- Developed and executed detailed manual and automated test cases for UKG Pro and UKG Dimensions implementations and upgrades.
- Collaborated with cross-functional teams to analyze business and technical requirements, identify gaps, and define test strategies for UKG projects.
- Led User Acceptance Testing (UAT) cycles, supported end-users, and ensured successful sign-off of deliverables.
- Logged, tracked, and managed defects using tools like JIRA, ensuring timely resolution in coordination with development teams.
- Created and maintained QA documentation, such as test plans, test cases, traceability matrices, and defect reports.
- Conducted data validation and reconciliation across UKG and downstream systems to ensure accuracy and integrity.
- Participated in release validation and provided post-deployment QA support during production rollouts and hotfixes.
- Continuously improved QA processes by contributing to test automation initiatives and implementing best practices tailored to UKG environments.
- Led sprint reviews and planning meetings to promote full team engagement.
QA Manual Tester
Bank of Montreal - BMO
12.2018 - 03.2022
- Reviewed business and functional requirements to support test case design for banking applications and digital platforms.
- Created and executed manual test cases for web, mobile, and backend systems in alignment with BMO quality standards.
- Logged, tracked, and retested defects using JIRA and worked with developers to ensure timely resolutions.
- Performed regression, smoke, and integration testing during Agile sprints to validate system stability and functionality.
- Validated financial data and transactions using SQL queries to ensure accuracy across backend databases.
- Participated in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives as part of a Scrum team.
- Assisted with User Acceptance Testing (UAT) by preparing test data and supporting business users during test execution.
- Coordinated with senior QA team members to understand and support test automation initiatives.
- Ensured compliance with BMO’s security, privacy, and regulatory standards in all QA activities.
- Develop, implement, and maintain automation scripts for REST APIs using RestAssured and Java, which include testing of various methods, like GET, POST, and DELETE.
Client Service Supervisor
FMi Logistics
04.2014 - 05.2018
- Used inventory management software (e.g., WMS) for tracking, reporting, and trained staff on system use and client-specific procedures.
- Built and maintained strong client relationships; resolved issues proactively and ensured long-term retention.
- Negotiated rates and service agreements with carriers and partners, improving margins and operational efficiency.
- Contributed to new client acquisition and supported onboarding, helping to grow the client base and generate new revenue streams.
- Collaborated with internal teams to design tailored logistics solutions, improving service offerings and reducing client churn.
- Supervised and coached staff to maintain productivity, service standards, and compliance with safety protocols.
Education
Master of Science - Bioinformatics
Maharaja Sayajirao University of Baroda
08.2008 - 06.2010
Bachelor of Science - Life Sciences
The Maharaja Sayajirao University of Baroda
06.2005 - 06.2008
Post-Degree Certificate - Organizational Quality Management
Algonquin College
Ottawa, ON 09.2012 - 12.2013
Skills
Unit, Integration, Regression, Smoke, Sanity testing
JIRA management
Postman tool
Selenium webdriver
Mobile testing
Defect tracking
Test case design
CI and CD pipelines
Jenkins automation
Git proficiency
Java programming
SQL
Test automation tools
Automation development
Agile best practices
Community Engagement Volunteer
- Helped new immigrants connect through local events and social activities.
- Guided newcomers on accessing housing, jobs, and community services.
- Promoted inclusion and built strong ties across diverse cultural groups.
Timeline
Software QA Engineer
Kronos Group (UKG)
03.2022 - Current
QA Manual Tester
Bank of Montreal - BMO
12.2018 - 03.2022
Client Service Supervisor
FMi Logistics
04.2014 - 05.2018
Post-Degree Certificate - Organizational Quality Management
Algonquin College
09.2012 - 12.2013
Master of Science - Bioinformatics
Maharaja Sayajirao University of Baroda
08.2008 - 06.2010
Bachelor of Science - Life Sciences
The Maharaja Sayajirao University of Baroda
06.2005 - 06.2008
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