Kay Lynn Hooper

• Enhanced customer satisfaction by delivering floral arrangements accurately and on time.
• Streamlined delivery routes for increased efficiency and reduced fuel costs.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Collaborated with team members to improve overall workflow and productivity within the company.
• Safely navigated traffic and weather conditions while adhering to delivery schedules.

• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
• Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
• Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
• Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
• Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
• Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
• Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
• Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
• Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.

Scheduling and hiring staff. Created menus for groups and special guests. Provided service to 40-400 people. In charge of inventory and ordering.

• Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.