Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaylyn Breeze

Pickering

Summary

Accomplished professional with a proven track record in customer service at Lange Transportation, adept at complaint handling and CRM software. Excelled in fostering client relationships and enhancing sales revenue through strategic planning and team collaboration. Demonstrated flexibility and commitment to results, significantly improving brand visibility and customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience

Work History

Customer Service

Lange Transportation
07.2018 - 11.2018
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.

Financial Advisor

CIBC
07.2012 - 04.2015
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.

Urban Planet

YM Inc.
12.2007 - 01.2011
  • Improved brand visibility through effective merchandising and display setups at retail locations.
  • Maintained a clean, organized, and visually appealing retail environment according to brand standards.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Increased sales revenue by implementing effective sales strategies and training programs for retail staff.

Education

No Degree - Business Administration

Seneca College of Applied Arts And Technology
North York, ON
05.2025

GED -

Father Henry Carr Catholic Secondary School
Toronto, ON
01.2019

Skills

  • Complaint Handling
  • Social Media
  • CRM Software
  • Team Collaboration
  • Online chat and email
  • Call center experience

Languages

English
Full Professional

Timeline

Customer Service

Lange Transportation
07.2018 - 11.2018

Financial Advisor

CIBC
07.2012 - 04.2015

Urban Planet

YM Inc.
12.2007 - 01.2011

No Degree - Business Administration

Seneca College of Applied Arts And Technology

GED -

Father Henry Carr Catholic Secondary School

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Kaylyn Breeze