Kaylin Ascariz
Fairfield
Summary
Proactive and motivated employee with 8 years experience of successfully catering to the needs of others. Versatile waitress with exceptional communication and multi-tasking ability. Proven success providing high quality customer service in fast-paced, high stress environments. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any work field. Focused, reliable, and punctual. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Overview
8
8
years of professional experience
Work History
Restaurant Waitress
Sams Chowder House
07.2017 - Current
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and have the team ready to meet customer needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long term loyalty.
- Stayed up to date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Caterer
Oh My Green
10.2016 - 06.2017
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Cleaned and organized kitchen stations to promote team efficiency.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Hostess
Aliotos
10.2015 - 06.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Angelo Rodriguez High School
Fairfield, CASkills
- Customer Service
- Upbeat, Outgoing, and Positive
- Active listening
- Quick Problem Solving
- Multitasking Abilities
- Time Management
- Organization
- Teamwork
- Interpersonal communication
- Collaboration
- Trustworthy
- Reliable
Timeline
Restaurant Waitress
Sams Chowder House
07.2017 - Current
Caterer
Oh My Green
10.2016 - 06.2017
Hostess
Aliotos
10.2015 - 06.2017
High School Diploma -
Angelo Rodriguez High School
Similar Profiles
Kyle RobinsonKyle Robinson
Line Cook at Flounder's Chowder HouseLine Cook at Flounder's Chowder House
Jerry WhiteJerry White
Server at Duckies Chowder HouseServer at Duckies Chowder House
William BrownellWilliam Brownell
Server at Flounder's Chowder HouseServer at Flounder's Chowder House