Kaylie Palomares
Ramona
Summary
Dynamic professional with senior living experience at Amaya Spring Health Care Center, excelling in resident support and activity coordination. Proven ability to enhance social integration through tailored programs, while demonstrating strong problem-solving and documentation skills. Committed to fostering a welcoming environment and ensuring safety in all interactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Activities Assistant
Amaya Spring Health Care Center
01.2025 - 09.2025
- Facilitated engaging recreational activities to enhance residents' social interactions and overall well-being.
- Assisted in developing tailored activity programs based on individual resident needs and preferences.
- Coordinated schedules for group events, ensuring efficient use of resources and staff support.
- Implemented safety protocols during activities to maintain a secure environment for all participants.
Receptionist
Amaya Spring Health Care Center
08.2024 - 09.2025
- Greeted and assisted visitors, ensuring a welcoming environment at reception area.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments for patients and coordinated with healthcare staff for optimal service delivery.
- Maintained patient records and updated databases with accuracy and attention to detail.
- Handled incoming and outgoing mail, ensuring timely distribution of correspondence.
- Assisted in managing inventory of office supplies, contributing to operational efficiency.
- Implemented filing systems that improved document retrieval speed and organization.
- Collaborated with team members to enhance patient experience through effective communication strategies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Lifeguard
YMCA Child Development Center
07.2024 - 08.2024
- Monitored pool activities to ensure participant safety and compliance with regulations.
- Responded promptly to emergency situations, providing first aid and CPR as needed.
- Conducted regular safety drills to maintain readiness and enhance team preparedness.
- Educated patrons on water safety guidelines and proper pool usage protocols.
- Operated and maintained oxygen delivery systems to ensure compliance with safety standards.
- Worked effectively in fast-paced environments.
- Have Adult first aid card
- along with ny emergency use of oxygen
Education
Associate of Science - Biology
Cuyamaca College
El Cajon, CA12-2026
Skills
- Senior living experience
- Relationship building
- Resident support
- Customer service
- Flexibility
- Documentation skills
- Calendar management
- Office administration
- Social integration
- Group facilitation
- Problem-solving
- Time management
- Collaboration and teamwork
- Activity coordination
Certification
adult first aid card
emergency use of medical oxygen card
Languages
Spanish
Limited Working
Timeline
Activities Assistant
Amaya Spring Health Care Center
01.2025 - 09.2025
Receptionist
Amaya Spring Health Care Center
08.2024 - 09.2025
Lifeguard
YMCA Child Development Center
07.2024 - 08.2024
Associate of Science - Biology
Cuyamaca College