Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYLIE DAY

Milton,ON

Summary

Food service worker with 2+ years of professional experience in both front and back of house, hostessing, bartending, catering and food service. Consistently provide excellent customer service and thrives in fast-paced environments. Looking to leverage my knowledge of the industry for a part-time role at your establishment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Event Server

Platters Catering And Events
10.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Assisted event coordinators in seamless execution of events by efficiently setting up and breaking down venues.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Assisted bartenders with drink preparation when necessary, enhancing speed of service delivery.
  • Monitored dietary restrictions and served guests with special needs.
  • Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.

Bartender

Ill Fornello
09.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Stand Attendant

Woodbine Mohawk Racetrack
03.2023 - 09.2023
  • Served food to customers while maintaining professionalism, and supporting individual needs
  • Consistently provided friendly service to promote better customer engagement
  • Maintained clean, organized workspace according to operational standards
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.

Server/Bartender/Caterer

Royal Ontario Golf Club
05.2022 - 12.2022
  • Made and served wine, draft beer, liquor and mixed drinks
  • Built rapport with customers while delivering drinks and snacks on golf cart
  • Prepared banquet rooms for use in a team environment, adjusted lights, set tables, ensured safety and cleanliness in all areas of the hall
  • Collected money from customers and processed card payments, opened and closed bar tabs.

Education

High School Diploma -

Craig Kielburger Secondary School
Milton, ON
06.2022

Skills

  • Exceptional at multitasking in a fast-paced environment
  • Strong customer focus
  • Ability to be patient under stressful circumstances
  • Communication
  • Good organizational skills
  • Ability to work in a team
  • Positive personality, motivated and passionate
  • Personable, with excellent verbal communication skills

Certification

Smart Serve (June 2022)

Timeline

Event Server

Platters Catering And Events
10.2023 - Current

Bartender

Ill Fornello
09.2023 - Current

Stand Attendant

Woodbine Mohawk Racetrack
03.2023 - 09.2023

Server/Bartender/Caterer

Royal Ontario Golf Club
05.2022 - 12.2022

High School Diploma -

Craig Kielburger Secondary School

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