Kayli Howard
Edmonton,AB
Summary
Dependable and committed individual offering perfect skills in customer relations and ability to handle challenges in many different environments. Contributes to smooth operations and goes beyond requirements to handle customer/client needs. Reliable, team-oriented, and efficiently completes tasks.
In search of a full time job.
Overview
10
10
years of professional experience
Work History
Server/bartender
Jagare Ridge Golf Club
Edmonton , Alberta
05.2024 - 09.2024
- Provided exceptional customer service, resolving any travel-related issues promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Accurately recorded orders on cash register and point-of-sale system.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
Cashier
DAYTON RED AND WHITE
Yarmouth, NS
11.2014 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase lotto or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new employees to assure they were ready and capable.
- Issued receipts and refunds.
Server
Boston Pizza
Yarmouth , Nova Scotia
09.2022 - 09.2023
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set up tables in between patrons to reduce wait times.
- Explained menu items, describing ingredients and cooking methods upon request.
Travel Consultant
ExpediaCruises
Edmonton, Alberta
03.2025 - Current
- Developed customized travel plans to meet customer needs and preferences.
- Provided exceptional customer service, resolving any travel-related issues promptly.
- Managed travel documentation, ensuring all necessary passports and visas were obtained in a timely manner.
- Prepared itineraries to deliver travel arrangements to clients.
Education
Diploma - Business Administration
NSCC E-campus
Yarmouth, NS06-2022
High School Diploma -
Yarmouth Consolidated Memorial High School
Yarmouth, NS04-2017
Skills
- Cash Handling
- Customer Service
- Drawer balancing
- Adaptability
- Commitment
- Refund handling
- Time management skills
- Attention to detail
- Accounting skills
- Microsoft
- Marketing
- Data analysis
- Technical skills
- Food service skills
Certifications
- WHMIS
- First aid and CPR
- OHS
- Alberta Pro Serve
- Valid drivers license
- Certified Travel Consultant
Timeline
Travel Consultant
ExpediaCruises
03.2025 - Current
Server/bartender
Jagare Ridge Golf Club
05.2024 - 09.2024
Server
Boston Pizza
09.2022 - 09.2023
Cashier
DAYTON RED AND WHITE
11.2014 - 02.2024
Diploma - Business Administration
NSCC E-campus
High School Diploma -
Yarmouth Consolidated Memorial High School
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