Kayley Maguire
Quinte West,ON
Summary
Hardworking server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender/Hostess/Server
Buffalo Wild Wings
09.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cleaner Helper
Mikes Home/commercial Cleaning
01.2009 - 01.2016
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Deli Clerk
Walmart
12.2010 - 02.2011
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server
Kelseys Original Roadhouse
04.2006 - 12.2009
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess/Server
East Side Mario's Restaurant
01.2003 - 11.2005
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
Smart Serve certified
Timeline
Bartender/Hostess/Server
Buffalo Wild Wings
09.2022 - 05.2023
Deli Clerk
Walmart
12.2010 - 02.2011
Cleaner Helper
Mikes Home/commercial Cleaning
01.2009 - 01.2016
Server
Kelseys Original Roadhouse
04.2006 - 12.2009
Hostess/Server
East Side Mario's Restaurant
01.2003 - 11.2005
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