Kayley Glover

• Adhere and maintain proper and up to date IPC protocols
• Maintain accurate patient records using Dentrix software for streamlined operations.
• Prepare treatment rooms, sterilize instruments, and organized materials for efficient workflow.
• Perform general chair-side duties for general dentistry, endo procedures, oral surgery and orthodontic treatment .
• Document patient dental health information, medical history, and vital signs for future reference.
• Utilize ITero digital scanner for impressions in orthodontic, preventive and restorative treatment.
• Support dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Educate patients on oral care and hygiene to promote long term dental health.
• Prepare set up and assistant dentist with socket preservation and implant treatment. Giving post operative verbal and written instructions.
• Communicate effectively with patients to provide understanding, comfort and ease with dental treatment.
• Performed routine cleanings and conducted X-ray and panoramic images.
• Work both in a team setting and independently.

• Adhered and maintained proper and up to date IPC protocols
• Maintained and organized operatory and clinic on daily basis.
• Delivered support to dentist for restoration, root canal and surgical procedures.
• Educated patients on oral care and hygiene to promote long term dental health.
• Prepared set up and assistant dentist with implant and gum grafting procedures. Giving post operative verbal and written instructions.
• Experience with ordering and monitoring supplies for clinical side of practice.
• Communicates effectively with patients to provide understanding, comfort and ease with dental treatment.
• Performed routine cleanings and conducted X-ray and panoramic images.
• Maintained patient medical history records and procedure documentation.
• Utilizing Itero Digital scanner for appliances and Invisalign submission.
• Efficient in sterilization processing and record keeping.
• Work both in a team setting and independently.
• Fabricate and deliver in house fabricated appliances.
• Familiar with PowerPractice computer program.

Cashier

• Receive and process cash and credit payment for in-store purchases.
• Operate a cash register to process cash, cheque and credit card transactions.
• Maintain a balanced register float throughout scheduled work day.
• Balance the needs of multiple members simultaneously in a fast-paced retail environment.
• Work as a team member to provide the highest level of service to members.
• Keep front-end area clean and maintain neat, orderly product displays.
• Scanning of goods while ensuring pricing is accurate.
• Greet members in courteous manner.
• Answer and aid member when questions are presented.
• Follow all safety and security procedures.
• Follow proper departmental procedures for performance of duties.
• Perform related tasks such as set up and closing duties for the department, returning products, collecting paperwork, stocking registers and cleaning area.
• Assists in other areas of the warehouse as necessary.

Tire Sales Associate

• Assisted members in determining tire needs, answered questions and made product recommendations.
• Answered phone calls for both quoting prices and booking appointments.
• Oversaw website appointment schedule which included booking appointments, responding to emails in a timely manner.
• Organized and labeled orders to specific member order number for efficiency.
• Invoiced tire purchases and install/repair services.
• Rang up orders, received payment, made change.
• Stocked tires in sales area in accordance to Tire Center manager's merchandising plan.
• Assisted with driving member vehicle into service bay and parking in lot after service was completed.
• Cleaned sales area by sweeping, mopping, spraying and wiping.
• Worked in an efficient and effective manner throughout the day.

Front End Supervisor

• Dispense and gather all cash floats within the warehouse.
• Performed daily audits for refunded merchandise.
• Performed new-employee orientations.
• Developed and facilitated Executive membership and MasterCard campaigning to meet business goals.
• Managed and maintained a front-end break schedule to ensure effective time management and productivity.
• Trained and developed new employees on POS system and key sales tactics.
• Assigned employees to specific duties to best meet the needs of the store.
• Examined merchandise to verify that it is correctly priced and displayed.
• Assisted in other departments when needed.

Vault Clerk

• Recorded and entered receipts from currency, cheques, debit cards, credit cards and all other forms of payment.
• Assembled register floats each morning before store opening.
• Prepared bank deposits of cash and checks.
• Ensured security of funds in vault.
• Processed, called on and collected returned cheques.
• Answered phone and assisted callers with prompt and courteous member service.