KAYLENE CAPON
Calgary
Summary
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recovery Support Counsellor
Aventa: Centre of Excellence for Women with Addictions
01.2025 - Current
- Facilitate psychoeducation groups on life and recovery skills.
- Deliver trauma informed crisis intervention, therapeutic guidance and referral services at an individual and group level.
- Assist clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Provide crisis intervention support to ensure immediate safety and stabilization of clients.
- Collaborated with team members to create comprehensive care strategies for client's recovery journeys.
- Maintain accurate documentation of client progress and treatment outcomes in compliance with regulations.
Assistant General Manager
Original Joe’s Restaurant & Bar
01.2021 - 01.2025
- Lead front of house team, recruitment, employee schedules, monitoring labour and sales targets, training, invoices, product orders, overseeing overall restaurant day to day operations and guest satisfaction
Education
Diploma - Applied Psychology & Counselling
Kelowna College of Professional Counselling
10-2024
Bachelor of Sociology - Criminology, Indigenous Studies
University of Manitoba
01.2020
Skills
- Trauma informed
- Group Facilitation
- Management
- Self-care strategies
- Crisis intervention techniques
- Psycho-education
- Suicide prevention
- Behaviour monitoring
- Client records management
- Treatment planning
- Customer service
Certification
- CCPCP Candidate registration in process (expected November 2025)
- Brain Story
- ASIST
- Mental Health First Aid
- Non-Violent Crisis Intervention
- First Aid & CPR
- Naloxone Training
- Indigenous Awareness Training
- Alberta Class 5 Driver’s License
- AGLC Pro-Serve
- Canadian Food Safety
Timeline
Recovery Support Counsellor
Aventa: Centre of Excellence for Women with Addictions
01.2025 - Current
Assistant General Manager
Original Joe’s Restaurant & Bar
01.2021 - 01.2025
Bachelor of Sociology - Criminology, Indigenous Studies
University of Manitoba
Diploma - Applied Psychology & Counselling
Kelowna College of Professional Counselling
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