Summary
Overview
Work History
Education
Leadership Experience
Timeline
Generic

Kaylen Ngo

Goleta,CA

Summary

Punctual and honest individual with solid background in various environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service.

Overview

9
9
years of professional experience

Work History

Rotational Accounting Intern

Frank Rimmerman + CO. LLP
06.2024 - 08.2024
  • Analyzed high-net-worth client financial data using Excel, delivering precise cost estimates and actionable investment recommendations
  • Partnered with senior accountants to optimize tax strategies, achieving a 10% increase in savings

Barista

Tea Percent
06.2023 - 09.2023
  • Trained and mentored new hires, improving team efficiency, reducing wait times, and increasing customer satisfaction
  • Streamlined supply management processes, ensuring backup supplies were consistently available, contributing to improved operational efficiency and receiving 5-star customer reviews

Cashier and Barista

Tous Les Jours
10.2021 - 09.2022
  • Enhanced customer experience by resolving issues and streamlining order processes, boosting satisfaction levels
  • Reconciled $4,000+ in daily transactions with accuracy and efficiency
  • Organized and optimized workspace operations to improve service speed and quality

Math and English Tutor

Learn In Shelter
07.2020 - 06.2022
  • Tutored 5th/6th-grade students in Math and English, driving academic improvement and parental satisfaction
  • Scheduled and facilitated meetings with parents and students for seamless learning experiences

Online Business Owner

Kawaii Port
06.2015 - 07.2018
  • Managed listings, shipments, and customer inquiries, resulting in a total profit of $300 and ensuring efficient order processing for customer satisfaction
  • Enhanced online interface for better user experience, leading to increased customer satisfaction and receiving 5-star reviews

Education

B.A. - Economics and Accounting

Univeristy Of California, Santa Barbara
Goleta, CA
06.2026

B.S. - Statistics and Data Science

Univeristy Of California, Santa Barbara
Goleta, CA
06.2026

Leadership Experience

  • Undergraduate Accounting Society : Member since 9/22 to 9/24

Enhanced professional development by attending workshops, speaker events, and networking sessions

with industry leaders, gaining insights into the accounting profession and career pathways.

Build strong network through interactions with peers, alumni, and potential employers, cultivating

valuable connections for future career opportunities in accounting.

  • Volunteer Income Tax Assistance : Member since 09/22 to 9/23

Delivered customer service by guiding clients through the tax preparation process, ensuring a positive and supportive experience., Collaborated effectively with a diverse team of volunteers to manage tax preparation sessions, ensuring smooth operations and timely completion of returns.

Timeline

Rotational Accounting Intern

Frank Rimmerman + CO. LLP
06.2024 - 08.2024

Barista

Tea Percent
06.2023 - 09.2023

Cashier and Barista

Tous Les Jours
10.2021 - 09.2022

Math and English Tutor

Learn In Shelter
07.2020 - 06.2022

Online Business Owner

Kawaii Port
06.2015 - 07.2018

B.S. - Statistics and Data Science

Univeristy Of California, Santa Barbara

B.A. - Economics and Accounting

Univeristy Of California, Santa Barbara
Kaylen Ngo