Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kayleigh Rowe

Dorchester,ON

Summary

Dedicated professional with strong customer service skills. Experienced in financial management and team leadership, contributing to enhanced operational efficiency and customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bookkeeper

KCS Electric
St. Marys, Ontario
12.2024 - Current
  • Handled full-cycle bookkeeping, including sending invoices, processing payroll, and bank reconciliation.
  • Maintained financial records using QuickBooks and Excel, ensuring accuracy and timeliness.
  • Coordinated with clients and vendors regarding billing and payments.
  • Assisted with tracking expenses, generating financial reports, and monitoring accounts receivable/payable.
  • Provided administrative support, including scheduling, filing, and managing office correspondence.

Assistant Restaurant Manager

St.Marys Golf and Country Club
St. Marys, Ontario
01.2023 - Current
  • Responsible for ordering products for restaurants and weddings (beer, wine, etc.).
  • Provided excellent customer service to each guest entering the establishment.
  • Responsible for the productivity and actions of staff and the restaurant itself.
  • Inventory control and purchasing.
  • POS system.
  • Cultivated positive relationships with customers through excellent hospitality services.
  • Performed daily inspections of the facility to ensure cleanliness standards were met.
  • Maintained a high level of customer service by addressing patron complaints promptly and professionally.
    Provided leadership by setting clear expectations for team members.
    • Recruited, trained, evaluated, scheduled, and supervised all restaurant personnel.

Restaurant Supervisor

Obsidian Group Inc.
St.thomas, ON
04.2014 - 08.2022
  • Supervised restaurant operations, resulting in enhanced team efficiency and improved customer satisfaction.
  • Managed inventory and purchasing while training new staff members to ensure operational readiness.
  • Handled end-of-day bank deposits, maintaining accurate financial records for reporting.
  • Delivered food items accurately to tables, ensuring correct service to customers.
  • Provided exceptional customer service to guests, fostering a welcoming environment.
  • Collaborated with management to streamline workflows and enhance overall customer experience.
  • Maintained cleanliness and organization within the restaurant to meet high standards of hygiene.
  • Processed cash and debit transactions efficiently, upholding financial accuracy.

Education

Parkside
St. Thomas, ON

Skills

  • Bookkeeping and financial reporting
  • Invoicing and payroll processing
  • QuickBooks, Sage, and Excel proficiency
  • Customer service and communication
  • Staff training and leadership development
  • Inventory management and purchasing strategies
  • POS systems support
  • Scheduling and time management

Certification

  • Smart Serve Certified

Additional Information

  • Available for flexible scheduling and open to relocation.
  • Quick learner with a strong interest in developing new professional skills.
  • Known for professionalism, a positive attitude, and strong work ethic

Timeline

Bookkeeper

KCS Electric
12.2024 - Current

Assistant Restaurant Manager

St.Marys Golf and Country Club
01.2023 - Current

Restaurant Supervisor

Obsidian Group Inc.
04.2014 - 08.2022

Parkside

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Kayleigh Rowe