Kayleigh Davis
Fort Erie
Summary
Proven property management professional with a track record of enhancing tenant satisfaction and retention at Integris Student Living. Excelled in lease renewals and tenant issue resolutions, leveraging skills in Entrata and effective communication. Demonstrated expertise in fostering community and maintaining high occupancy rates, ensuring a safe and engaging environment for all residents.
Overview
3
3
years of professional experience
Work History
Leasing Advisor
Integris Student Living
09.2024 - Current
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Assisted in fostering a safe and inclusive living environment for all residents through regular community building initiatives.
- Conducted regular inspections of common areas to ensure cleanliness, safety, and adherence to community standards.
- Served as an approachable resource for students seeking assistance with roommate issues or other housing-related concerns.
- Organized engaging social events and programs to promote a sense of community among residents.
Administrative Assistant
Rock Back Inc
01.2024 - 09.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Bar Manager
Casa Hugo
05.2022 - 09.2024
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Resident Manager
Sterling Karamar Property Management
12.2021 - 01.2024
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Used Property Vista to maintain resident database of personal information, repairs and lease agreements.
Education
LLQP - Life Insurance
Durham College
Oshawa, ON05.2020
Skills
- Leasing reports
- Tenant issue resolutions
- Fair housing policies
- Lease renewals
- Property inspections
- Telephone and email etiquette
- Housing regulations
- Property management
- Record keeping
- Social media marketing
- Policy enforcement
- Knowledgeable in Entrata and Property Vista
- Microsoft office experience
- CRM software
Languages
English
Full Professional
Timeline
Leasing Advisor
Integris Student Living
09.2024 - Current
Administrative Assistant
Rock Back Inc
01.2024 - 09.2024
Bar Manager
Casa Hugo
05.2022 - 09.2024
Resident Manager
Sterling Karamar Property Management
12.2021 - 01.2024
LLQP - Life Insurance
Durham College
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