Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Armstrong

Winnipeg,MB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience

Work History

BUDTENDER/KEYHOLDER

CANNABIS CORNER
02.2022 - Current
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Ensured cash and float are balanced at close
  • Received new products and entered them into store inventory.
  • Researched new products and trends to enhance dispensary customer experience.
  • Social media coordination.

SHIFT MANAGER/SERVER

PIZZA HUT
08.2013 - 08.2020
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.

SERVER

U OF W FACULTY CLUB
10.2015 - 04.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Obtained and served university faculty members their food and beverage orders
  • Bartend during busy parties and events
  • Set up and served at large catering events.

GARBONZO'S SPORTS PUB

WINNIPEG
10.2018 - 04.2019
  • Obtained orders and served dining room customers
  • Served during events such as trivia night, beer tasting, etc
  • Memorized various food and drink specials.

Education

Bachelor of Arts - Women And Gender Studies

UNIVERSITY OF WINNIPEG
WINNIPEG, MB
06.2025

High School Diploma -

TECHNICAL VOCATIONAL HIGH SCHOOL
WINNIPEG, MB
06.2012

Skills

  • Quick to embrace challenges and transitions, providing sufficient results with high levels of accuracy
  • Product Merchandising
  • Proficient in MS Office and Photoshop
  • POS System Operation
  • Experience in graphic design
  • Extensive experience in customer service, in a variety of retail settings
  • Key holder
  • Loss Prevention
  • Policy Implementation

Timeline

BUDTENDER/KEYHOLDER

CANNABIS CORNER
02.2022 - Current

GARBONZO'S SPORTS PUB

WINNIPEG
10.2018 - 04.2019

SERVER

U OF W FACULTY CLUB
10.2015 - 04.2020

SHIFT MANAGER/SERVER

PIZZA HUT
08.2013 - 08.2020

Bachelor of Arts - Women And Gender Studies

UNIVERSITY OF WINNIPEG

High School Diploma -

TECHNICAL VOCATIONAL HIGH SCHOOL

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Kayleigh Armstrong