Kaylee-Anne Francis
Vancouver,BC
Summary
Food service professional with strong sanitation expertise and attention to detail. Skilled in managing high-pressure situations to ensure a welcoming dining experience for all guests. Experienced with maintaining high standards of cleanliness and hygiene in busy kitchens. Utilizes effective cleaning techniques and organizational skills to ensure smooth kitchen operations. Knowledge of proper sanitation practices and teamwork dynamics.
Overview
1
1
Certification
2024
2024
years of professional experience
Work History
Kitchen Steward/Prep Cook
Carlino
- Operated dishwashing equipment to ensure proper sanitation of all kitchen utensils and dishes.
- Collaborated with team members to streamline workflow processes in high-pressure kitchen environment.
- Implemented best practices for waste disposal, contributing to a more sustainable kitchen operation.
- Conducted regular inspections of kitchen equipment, reporting issues to prevent downtime or hazards.
- Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
- Consistently maintained a sanitary work environment through diligent cleaning practices, reducing cross-contamination risks significantly.
- Monitored inventory levels of cleaning supplies, promptly notifying management for restocking needs.
Host/Expo Runner/Food Runner
Tutto Restaurant/Bar
05.2023 - 08.2023
- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed reservations and waitlists using restaurant management software effectively.
- Assisted servers by communicating guest needs to enhance overall dining experience.
- Maintained cleanliness and organization of host station for optimal efficiency.
- Handled customer inquiries and complaints professionally to ensure satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Assisted servers in clearing tables and resetting for new guests.
- Maintained cleanliness of dining area, ensuring a welcoming environment.
- Adapted quickly to changing priorities in fast-paced restaurant setting.
Assistant Manager/Manager
Vennies Sub Shop
01.2022 - 09.2022
- Assisted in managing daily operations, ensuring efficient workflow and service quality.
- Implemented training programs for new staff, enhancing team performance and customer service skills.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Conducted regular inspections of food safety practices, ensuring compliance with health regulations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
Spectrum Community School
Victoria, BCSkills
- Waste disposal
- Sanitation methods
- Dishwashing
- Cleaning proficiency
- Chemical handling
- Food storage
- Allergen safety
- Sanitation expertise
- Customer assistance
- Basic housekeeping
- Team player
- Attention to detail
Languages
English
Native or Bilingual
Certification
- Bloodborne Pathogens Certification - 5.12.26
- Serving it Right Certification - Dec 20 2027-Dec 21 2027
Timeline
Host/Expo Runner/Food Runner
Tutto Restaurant/Bar
05.2023 - 08.2023
Assistant Manager/Manager
Vennies Sub Shop
01.2022 - 09.2022
Kitchen Steward/Prep Cook
Carlino
High School Diploma -
Spectrum Community School