Kaylee Wuthe
Cranbrook,BC
Overview
10
10
years of professional experience
Work History
Loco-landing
01.2018
- Supervised different stations within park
- Preparing and serving food in concession
- The Peach at Okanagan beach- Making and serving refreshments
Bartender
The Heidout
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server Shift Leader
Earls
02.2021 - 02.2024
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.
Day/Night Host
Boston Pizza
01.2021 - 01.2022
- Server
- Delivery Driver
- Expeditor
Customer service
Tim Hortons
01.2017 - 01.2021
- Front till and drive thru experience
- Cash handling
- Food and beverage preparation
- Dining room attendant
Party leader
Par-T-Perfect
01.2015 - 01.2018
- Party leader for children’s events – Birthday parties etc
- Face painting
- Set up and cleanup of activities
- Santa’s helper at Cherry Lane shopping mall
Babysitter
Family, Friends
01.2016 - 01.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Candy Striper
Penticton Regional Hospital
01.2016 - 01.2017
- Visited with senior citizens
- Delivering ice water and snacks, baby baskets
- Worked on front directory desk and guided people within the hospital
- Adhered to policies and procedures to promote hospital mission and vision.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Supplied care instructions and educational materials to inform patients of care plan and next steps.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Provided compassionate companionship for elderly or isolated patients, promoting emotional wellbeing.
- Promoted a positive environment for patients and visitors through engaging conversations and attentive listening.
Education
No Degree - Licensed Practical Nurse
College of The Rockies
Cranbrook, BC06-2026
Associate of Arts - Science
Okanagan College
Penticton, BC01-2022
High School Diploma -
Princess Margret Secondary School
Penticton, BC06-2021
Skills
- Customer Service Skills
- Good Communication & Teamwork
- Willing to learn
- Honest and Trustworthy
- Adaptable in a fast-paced environment
- Cash Handling
- Food and Beverage prep
- Time management
- Problem-solving
- Respectful and compassionate
- Multitasking and organization
Timeline
Bartender
The Heidout
05.2024 - Current
Server Shift Leader
Earls
02.2021 - 02.2024
Day/Night Host
Boston Pizza
01.2021 - 01.2022
Loco-landing
01.2018
Customer service
Tim Hortons
01.2017 - 01.2021
Babysitter
Family, Friends
01.2016 - 01.2017
Candy Striper
Penticton Regional Hospital
01.2016 - 01.2017
Party leader
Par-T-Perfect
01.2015 - 01.2018
No Degree - Licensed Practical Nurse
College of The Rockies
Associate of Arts - Science
Okanagan College
High School Diploma -
Princess Margret Secondary School