Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dana Wastesicoot

Cold Lake

Summary


Accounting

Business Communications I & II

Business Practicum

Data Base-Introductory & Intermediate

Document Formatting I & II

Human Relations For Business

Integrated Projects I & II

Business Math

Introduction To Operating System Software

Word Processing-Introductory, Immediate & Advanced

Spreadsheets-Introductory, Immediate & Advanced

Keyboarding

Office Management

Overview

18
18
years of professional experience

Work History

Customer Service Retail Specialist

Winners TXJ Canada
02.2018 - Current
  • Ensured a clean, organized store environment to enhance the shopping experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Mentored junior employees to improve performance and customer service.
  • Participated in training programs to enhance product knowledge and customer service skills.

Administrative Support and Exam Invigilator

Portage College
10.2017 - Current
  • Conducted thorough inspections of examination rooms before and after tests, identifying potential security breaches or instances of cheating.
  • Provided clear instructions to students regarding exam procedures, minimizing confusion and ensuring comprehensive understanding of expectations.
  • Maintained accurate records of exam attendance, documenting any absences or discrepancies in accordance with established protocol.
  • Maintained a quiet and orderly testing environment for optimal student focus and concentration.
  • Provided administrative support to the Logistics Coordinator, including data entry, filing, and reporting duties as needed.

Clerk 2

Manitoba Public Insurance
04.2007 - 06.2008
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

Diploma - Office Administration

Portage College
Cold Lake, AB

Diploma - Office Administration

University College of The North
Thompson, MB
06-2007

High School Diploma -

R.D. Parker Collegiate
Thompson
06-2001

Skills

  • Excellent Customer Service and communication skills
  • Proficient in Microsoft Excel, Word, Outlook, and Access
  • Skilled in Task Management
  • Self-motivated with a strong desire to succeed and meet goals
  • Possess strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Adaptable to Changing Circumstances
  • Works effectively with peers and supervisors to accomplish tasks

Languages

English
Full Professional

Timeline

Customer Service Retail Specialist

Winners TXJ Canada
02.2018 - Current

Administrative Support and Exam Invigilator

Portage College
10.2017 - Current

Clerk 2

Manitoba Public Insurance
04.2007 - 06.2008

Diploma - Office Administration

Portage College

Diploma - Office Administration

University College of The North

High School Diploma -

R.D. Parker Collegiate

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Dana Wastesicoot