Kaylee Switzer
Bradley
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
9
9
years of professional experience
Work History
Bank Teller
Bank of the Sierra
10.2025 - Current
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries and product offerings.
- Operated cash register and managed cash drawer responsibly.
- Maintained compliance with banking regulations and security protocols.
- Resolved customer complaints promptly to ensure satisfaction.
- Supported branch operations by performing routine administrative tasks.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Technical Customer Support
Conduent Call Center
06.2020 - 08.2021
- Provided exceptional support to customers experiencing technical issues, guiding them through step-by-step resolutions.
- Supported customers during system bring-up phase by addressing technical inquiries promptly.
- Provided timely support for customers, addressing technical issues and improving satisfaction rates.
- Collaborated closely with technical support teams to address escalated customer concerns, ensuring timely resolutions and minimizing potential negative impacts on client retention.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Supported customers in addressing technical concerns, providing clear explanations of potential solutions and their benefits.
Cashier
Walmart
02.2017 - 10.2017
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Handled cash, credit, and return transactions while ensuring compliance with company policies.
- Implemented strategies for upselling products, contributing to store sales goals.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Ridgeview High School
Bakersfield, CA06-2016
Skills
- Strong attention to detail
- Professional demeanor
- Cash management
- Transaction management
- Timely data processing
- Skilled in cash reconciliation
- Service excellence
- Customer care
- Strong work ethic
- Demonstrated empathy
Timeline
Bank Teller
Bank of the Sierra
10.2025 - Current
Technical Customer Support
Conduent Call Center
06.2020 - 08.2021
Cashier
Walmart
02.2017 - 10.2017
High School Diploma -
Ridgeview High School