Kaylee Smith
Orange
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Case Manager
Tri-Counties Regional Center
Oxnard
10.2023 - Current
- Provide case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Develop individualized service plans in collaboration with clients, families, and service providers.
- Conduct client assessments to determine service needs and eligibility.
- Facilitated communication among clients, families, and service providers to ensure coordinated care.
- Conducted home visits to evaluate safety of living environments and identify necessary support for clients.
- Maintained accurate case records and documentation to comply with agency guidelines and support client needs.
- Facilitated the application process for clients seeking government benefits, ensuring all necessary documentation was provided. for government benefits such as Medicaid or Social Security Disability Insurance.
Assistant Manager
Casa PacifIca Centers for Children & Families
Camarillo
12.2021 - 10.2023
- Supervised daily operations including scheduling shifts, assigning duties, and onboarding staff.
- Facilitated staff training sessions to improve team skills and knowledge, resulting in enhanced service delivery.
- Managed communication between families, staff, and community resources to ensure coordinated support for clients.
- Developed and implemented crisis management plans tailored to organizational needs.
- Organized events and workshops to foster youth engagement and strengthen family connections within the community.
Assistant Manager
Trinity House Group Homes
Oxnard
11.2020 - 12.2021
- Coordinated intake and discharge planning processes alongside administrative responsibilities for seamless transitions.
- Facilitated development of behavioral, social, and emotional skills, promoting resilience and well-being.
- Provided field-based case management services to youth and families.
- Responded to crisis situations and implemented de-escalation skills.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA05-2020
Skills
- Case management
- Crisis intervention
- Service coordination
- Government benefits assistance
- Client advocacy
- Team collaboration
- Organizational skills
Certification
- CPR Certified
- TCI (Therapeutic Crisis Intervention) Certified
- Safe Environments for Learning & Growth Crisis Training
Timeline
Case Manager
Tri-Counties Regional Center
10.2023 - Current
Assistant Manager
Casa PacifIca Centers for Children & Families
12.2021 - 10.2023
Assistant Manager
Trinity House Group Homes
11.2020 - 12.2021
Bachelor of Arts - Psychology
California State University, Channel Islands