Kaylee SIME
Grande Prairie,AB
Summary
Cheerful professional with excellent interpersonal skills, a keen eye for detail and an appreciation for good grammar.
Gainful experience in hospitality, management and communications complimented by credentials in human resources management, public relations and professional communications.
Personable, professional and polished.
Overview
6
6
years of professional experience
Work History
Office Assistant
Prairie Doors LTD
09.2023 - Current
- Optimize front desk operations by strategically managing phone calls, emails and online inquiries.
- Schedule appointments for installation or service calls in accordance with technicians' availability.
- Create detailed estimates and invoices using QuickBooks and Excel.
- Perform administrative tasks such as filing, data entry and social media management.
- Contact vendors to inquire about pricing and order inventory.
- Process client payments upon receipt.
Front of House Manager
MR MIKES SteakhouseCasual
02.2021 - 09.2023
- Thoughtfully delegated to approximately 25 hosts, servers and bartenders to capitalize on talent and optimize service.
- Boosted team morale by holding pre-shift gatherings to discuss shift goals, staff successes and areas for growth.
- Fostered positive guest experiences by ensuring consistent food quality, structuring an ideal dining atmosphere and encouraging guest feedback to resolve concerns.
- Managed restaurants social media profiles by publishing trendy, relevant content to update regular guests and entice new business.
Communications Coordinator
IHuman Youth Society
03.2018 - 02.2021
- Enhanced iHuman's visibility by developing and implementing strategic communication campaigns.
- Boosted audience engagement through consistent content creation for social media platforms.
- Collaborated with fellow non-profit organizations to organize and promote community events.
- Researched, drafted and published compelling articles and bios for monthly newsletter.
- Investigated grant opportunities and submitted thorough, effective proposals.
Education
Bachelor - Communication Studies
MacEwan University
Edmonton, AB06.2025
Diploma - Public Relations
MacEwan University
Edmonton, AB06.2018
Certificate - Human Resources Management
MacEwan University
Edmonton, AB11.2016
Skills
- Bookkeeping
- Project Coordination
- Office Management
- Corporate Communications
- Schedule Coordination
- Staff Management
- Customer Engagement
- Campaign Management
- Fundraising
Timeline
Office Assistant
Prairie Doors LTD
09.2023 - Current
Front of House Manager
MR MIKES SteakhouseCasual
02.2021 - 09.2023
Communications Coordinator
IHuman Youth Society
03.2018 - 02.2021
Bachelor - Communication Studies
MacEwan University
Diploma - Public Relations
MacEwan University
Certificate - Human Resources Management
MacEwan University
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