Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylee Rivas

Highland

Summary

Searching for an opportunity where I may utilize my ability to communicate with others while displaying top-notch customer service and sales skills. I’m a high-energy employee with a magnetic personality looking to excel in a fast-paced competitive work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Agent Aspirant

State Farm, Colton CA
Colton, CA
04.2025 - Current
  • I was invited to join the agent aspirant program due to my charismatic personality. Skilled in working in a fast-paced, fluctuating, customer-focused work environment. Experienced in teamwork, sales, and customer retention.

Licensed Account Representative

Pasadena CA
Pasadena, CA
01.2024 - 01.2025
  • Medicare sales agent, focusing on enrolling clients into the appropriate plan during the correct enrollment period. My responsibilities consisted of being thorough, patient, and an active listener to create a safe space for elder clients.

Licensed Account Representative

State Farm, Vacaville CA
Vacaville, CA
01.2022 - 12.2023
  • Insurance sales and customer care specialist, focusing on P&C and Life/ Health Insurance sales. After 8 months I was promoted to a sales-only role due to having the highest production in our office. Maintained the highest monthly premium production for the last seven months straight. My responsibilities consisted of consulting and assessing customer’s insurance needs, binding policies, and assisting with customer service and claims. I was also tasked with outbound marketing campaigns which consisted of cold calling aged leads, face-to-face marketing to local businesses, building relationships with referral partners, joining the Vacaville Chamber of Commerce, and participating in The Young Professionals of Solano County Network.

Sales Associate

Calvin Klein, Vacaville CA
Vacaville, CA
02.2020 - 01.2022
  • Retail sales associate, experienced working in a fast-paced, constantly changing, customer-focused work environment. Experienced in display setup, banking, teamwork, sales, and customer service.

Education

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Solano Community College
Vacaville, CA
08.2020

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Citrus Valley High School
Redlands, CA
06.2019

Skills

  • Highly driven and goal-oriented, strong positive attitude, multi-tasking, the ability to work under pressure and adapt to constantly changing work environments
  • Microsoft, Word, Adobe Excel, and E-CRM

Certification

  • CA P&C Insurance License
  • CA Life and Health Insurance License

Timeline

Agent Aspirant

State Farm, Colton CA
04.2025 - Current

Licensed Account Representative

Pasadena CA
01.2024 - 01.2025

Licensed Account Representative

State Farm, Vacaville CA
01.2022 - 12.2023

Sales Associate

Calvin Klein, Vacaville CA
02.2020 - 01.2022

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Solano Community College

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Citrus Valley High School
Kaylee Rivas