Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kaylee Quast

Highland

Summary

Strongly experienced with customer service and assisting customers and resolving issues in retail settings. Extensive experience in maintaining organized and clean shopping environments. Recognized for delivering exceptional service and managing time efficiently, enhancing overall customer satisfaction and merchandising effectiveness.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Merchandise Clerk

Stater Brothers Markets
Highland
04.2023 - Current
  • Stocked merchandise in certain aisles including water, soda, bread, beer, and ice sections
  • Assisted customers in locating products and addressing and questions, problems, or concerns they may have
  • Prepared sales space for new merchandise and promotions by building temporary displays.
  • Regularly kept up with facing, organizing, and ensuring well-stocked merchandise for optimal presentation of the aisles I was in charge of
  • Selected and packed grocery orders for curbside pickup effectively and efficiently
  • Assisted customers with order modifications and inquiries through communication over the phone

Cashier

Bonola's Catering
Highland
03.2024 - 01.2025
  • Ensured the cleanliness and organization of checkout area consistently.
  • Provided product information and recommendations to enhance customer satisfaction.
  • Supported promotional events by efficiently setting up displays and signage.
  • Operated cash register accurately, processing payments via cash, credit card, or automatic debit.
  • Greeted customers and addressed inquiries regarding store products
  • Packed customer orders with extras, including sides, utensils, napkins, and beverages.

Courtesy Clerk

Stater Brothers Markets
Highland
12.2020 - 04.2023
  • Delivered exceptional customer service by greeting customers and assisting with product location.
  • Maintained the cleanliness of store aisles, checkout areas, and the parking lot.
  • Directed customers to products, ensuring quick and efficient service.
  • Assisted with price checks, go-backs, and replenishing supplies (bags, janitor supplies, etc.).
  • Retrieved carts from the parking lot and returned them inside, and made sure they were clean
  • Offered carry-out services, loading purchased items into vehicles safely.
  • Swept floors and wiped down counters to uphold cleanliness standards.

Education

Associate of Science - Nursing

San Bernardino Valley College
San Bernardino, CA

Skills

  • Customer service and support
  • Team collaboration
  • Time management
  • Physical stamina
  • Cleaning and maintenance
  • Customer inquiries handling
  • Adaptability and flexibility
  • Effective communication

Affiliations

  • play soccer
  • weight lifting at the gym 6 days a week

Certification

  • Certified Nursing Assistant 013202309 (11/26/2024-08/01/2027)

References

References available upon request.

Timeline

Cashier

Bonola's Catering
03.2024 - 01.2025

General Merchandise Clerk

Stater Brothers Markets
04.2023 - Current

Courtesy Clerk

Stater Brothers Markets
12.2020 - 04.2023

Associate of Science - Nursing

San Bernardino Valley College

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Kaylee Quast