Kaylee Pina Fernandez
Los Angeles
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Guest Service Team Leader
Dodgers Stadium
Los Angeles
03.2025 - 11.2025
- Supervised guest service staff at Dodgers Stadium to ensure smooth operations.
- Assisted guests with inquiries, providing information about events and venue services.
- Coordinated seating arrangements and crowd management during high-traffic events.
- Resolved guest complaints swiftly, maintaining a positive experience at the stadium.
- Monitored staff performance, identified training needs and implemented corrective action when necessary.
- Greeted guests upon arrival, provided information about services and amenities, and responded to inquiries.
- Resolved customer complaints in a professional manner while maintaining the highest level of service.
- Assisted guests at check-in, providing information on various services within hotel.
Babysitter
Family Practice
02.2022 - 2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Supervised children engaged in physical activity, learning and social skills with peers.
Volunteer
Dog Shelter
05.2023 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Assisted with adoption process by providing information about animals to potential adopters.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
High School Diploma -
Usc East College Prep
Los Angeles, CA2024
Skills
- Guest service
- Performance monitoring
- Computer skills
- Microsoft Office Suite
- Customer service
- Strong leadership
- Exceptional communication
- Emergency response
- Guest accommodations
- Flexible schedule
- Detail-oriented
Timeline
Guest Service Team Leader
Dodgers Stadium
03.2025 - 11.2025
Volunteer
Dog Shelter
05.2023 - 07.2023
Babysitter
Family Practice
02.2022 - 2025
High School Diploma -
Usc East College Prep