Kaylee Perez
San Jose
Summary
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
3
3
years of professional experience
Work History
Crew Member
Tong Sui
11.2025 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Demonstrated strong knowledge of menu items, ingredients, prices, and toppings
- Worked collaboratively with team members to ensure smooth service
- Restocked ingredients and supplies as needed
Crew Member
Hello Kitty Cafe
07.2025 - Current
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked collaboratively with team members during peak hours
- Maintained cleanliness of café, counters, and equipment
- Demonstrated strong product knowledge, including menu items, pricing, and café merchandise
- Trained new team members on procedures, customer service, and sales techniques.
Shift Leader
Somi Somi / Sul and Beans
10.2022 - 05.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked as part of a team to keep service running smoothly during busy hours
- Provided friendly, fast service to customers in a high-volume dessert shop
Education
High School Diploma - Nursing
De Anza College
Cupertino, CA07-2028
High School Diploma -
Cupertino High School
Cupertino, CA06-2024
Skills
- Workplace safety
- Cleaning and sanitizing
- Multitasking and organization
- Taking orders
- Safe food handling
- Customer service
- Problem-solving
- Workplace efficiency
- Menu memorization
Timeline
Crew Member
Tong Sui
11.2025 - Current
Crew Member
Hello Kitty Cafe
07.2025 - Current
Shift Leader
Somi Somi / Sul and Beans
10.2022 - 05.2025
High School Diploma - Nursing
De Anza College
High School Diploma -
Cupertino High School