Highly motivated with a desire to take on new challenges. Strong work ethic and desire to help others, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Dignity Health, Mercy Medical Center Redding
08.2024 - Current
Performed venipunctures and capillary draws with accuracy to ensure quality specimen collection.
Maintained sterile environment and adhered to safety protocols to prevent contamination during blood collection procedures.
Collaborated with nursing staff to coordinate patient flow and improve overall service delivery.
Documented patient information and test results in electronic health records for accurate tracking and reporting.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios and participating in the morning run keeping a pace of 8-12 draws per hour
Barista Shift Lead
Dutch Bros
02.2018 - Current
Supervised daily operations, ensuring timely service and customer satisfaction.
Trained and mentored new baristas on beverage preparation and customer interaction.
Managed inventory levels, conducting regular audits to minimize waste.
Implemented process improvements that enhanced workflow efficiency during peak hours.
Resolved customer complaints effectively, fostering positive relationships with patrons.
Lead Bartender
Farwood Bar & Grill
08.2020 - 10.2023
Supervised daily bar operations, ensuring efficient service and adherence to safety standards.
Developed and updated drink menus, enhancing customer satisfaction and engagement.
Trained and mentored junior bartenders, fostering skill development and teamwork.
Managed inventory levels, optimizing stock usage while minimizing waste.