Kaylee McEwen
Brandon,MB
Summary
Dynamic and customer-focused professional with a proven track record at Shoppers Drug Mart. Excelled in multitasking and problem-solving, enhancing product availability and customer satisfaction. Demonstrated exceptional teamwork and communication skills, alongside organizational prowess. Passionately trained new staff, improving efficiency by 30%. Skilled in customer service and inventory management.
Overview
2025
2025
years of professional experience
Work History
Merchandiser
Shoppers Drug Mart
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Host
Lady of the Lake
09.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Busser
The Keg Steakhouse + Bar
06.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
Host
The Keg Steakhouse + Bar
07.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assistant Dance Teacher
Steppin Time Dance Studio
09.2020 - Current
- Managed classroom behavior effectively, maintaining a positive learning environment for all students.
- Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
- Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
- Assisted lead dance teacher in choreographing routines for performances and competitions.
Education
High School Diploma -
Vincent Massey High School
Brandon, MB06.2024
Skills
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Time management
- Multitasking
- Customer service
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
Languages
English
Native or Bilingual
Timeline
Host
Lady of the Lake
09.2024 - Current
Busser
The Keg Steakhouse + Bar
06.2024 - Current
Host
The Keg Steakhouse + Bar
07.2022 - Current
Assistant Dance Teacher
Steppin Time Dance Studio
09.2020 - Current
Merchandiser
Shoppers Drug Mart
High School Diploma -
Vincent Massey High School
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