Kaylee Laitinen
Sault Ste. Marie,Canada
Summary
Friendly, determined and motivated. A fast learner with basic technological experience, such as word, powerpoint and excel. Strong multitasking, communication and interpersonal skills. Great listening skills combined with attentive and detail-oriented nature. Will bring a professional, efficient and positive attitude to the workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Swiss Chalet
Sault Ste. Marie, ON
09.2024 - Current
- Greet guests with enthusiasm and bring a comfortable atmosphere
- Serve food and beverages to patrons and immediately remedy issues with orders.
- Check food before serving it to customers.
- Operate POS terminals to input orders, split bills and calculate totals.
- Monitor dining room for cleanliness and proper set-up at all times.
- Check with guests to get feedback on the food served, resolve issues, bring additional items, and refill beverages.
Babysitter
Sarah Stewart
Sault Ste. Marie, Canada
04.2022 - Current
- Trusted to watch two small children for 6+ hours
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Flexible with days and hours needed
- Proven ability to learn quickly and adapt to new situations.
Student Worker
City of SSM
Sault Ste. Marie, Canada
05.2024 - 08.2024
- Worked in a team environment to maintain high levels of productivity
- Weeded, planted, watered and maintained all flower beds around the city
- Trusted with city vehicles and equipment needed for the job
- Took and followed detailed directions from others
Front Service Clerk
Metro Grocery Store
Sault Ste. Marie, Canada
01.2021 - 05.2024
- Greet customers with enthusiasm, offer to take orders, and fulfill each quickly and correctly.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience, as well as any problems or concerns
- Managed multiple tasks in a high-volume environment
- Trusted with closing the store, key-holder
- Trusted with bringing tills into the office, collecting large amounts of money, and codes to security alarms and safes
- Worked flexible hours across night, weekend, and holiday shifts.
Education
BACHELOR OF SCIENCE - BIOLOGY
Algoma University
06.2027
HIGH SCHOOL DIPLOMA -
St Mary's College
06.2023
Skills
- Team collaboration
- Time management
- Attention to detail
- Exceptional customer service
- Responsible beverage service
- Multitasking capacity
- Organizational skills
- Cash handling
Certification
- Smart Serve Certification, 2024
- First Aid for Opioid Poisoning Emergencies, 2023
Availability
Anytime, will have to coordinate schedules with Swiss Chalet
Volunteer Experience
- Finnish Resthome (2016 - 2023)
Greet residents and workers with kindness and enthusiasm
Help prepare meals and wash dishes using top quality equipment
Serve food and talk to residents
Play games with the residents
- St. Mary's College (2019 - 2023)
Scorekeeper for volleyball games
Sell tickets for heaven cent and ran fundraiser events
Greet students, staff and families
Organized a canned good fundraiser for the soup kitchen which donated over 5000 cans
Took photos for the art festival
Published an original photo for an article "Bridges to Faith 2022" for HSCDSB
- Festival of Trees (2019)
Greeted guests
Organized information and dealt with any minor issues
Cleaned and organized anything that wasn't needed during the festival
Organized little crafts for the kids in attendance
References
References available upon request.
Timeline
Server
Swiss Chalet
09.2024 - Current
Student Worker
City of SSM
05.2024 - 08.2024
Babysitter
Sarah Stewart
04.2022 - Current
Front Service Clerk
Metro Grocery Store
01.2021 - 05.2024
BACHELOR OF SCIENCE - BIOLOGY
Algoma University
HIGH SCHOOL DIPLOMA -
St Mary's College