Kaylee Hanley

Delivered exceptional customer service to promote company products and services.
Guided customers in exploring product options and answering questions.
Created welcoming atmosphere to enhance guest experiences during visits.

• Developed marketing materials such as brochures featuring photos of past creations.
• Performed taste tests of various batters and icings to ensure quality control standards were met.
• Created custom wedding cakes for clients according to their specifications.
• Advised customers on appropriate cake sizes based on number of guests attending the event.
• Ensured all finished products met health department regulations prior to delivery or pickup by client.
• Troubleshot any cake baking issues that arose during the process.
• Completed orders within specified deadlines while ensuring customer satisfaction was achieved.

• Sales and merchandising of clothing.
• Effective communication skills and connections resulting in upselling.
• Maintaining inventory: always being observant of our products, what is in stock, and what needs to be ordered.