Kaylee Fontaine
Edmonton,Canada
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Resturant
01.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Diploma - Medical Assistant
MCG College
Calgary, AB09-2025
High school diploma or GED -
Archbishop O'Leary
Edmonton, AB06.2023
Skills
- Cashiering
- Food Service
- Cleaning Experience
- Microsoft Word
- POS
- Guest services
- Payment processing
- Customer focus
- Up-selling techniques
- Attention to detail
Additional Information
Secondary School, 3
Languages
English
Native or Bilingual
Timeline
Customer Service Cashier
Resturant
01.2023 - Current
Diploma - Medical Assistant
MCG College
High school diploma or GED -
Archbishop O'Leary
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